Staff Product Manager building Affirm’s consumer loyalty program for its buy - now - pay - later platform. Launching rewards, tiers, and engagement loops while optimizing program economics and retention.
About the role
- Principal Product Manager defining Orbit’s software lifecycle context graph at GitLab, an intelligent DevSecOps orchestration platform. Driving technical strategy, adoption, pricing, and AI-powered developer experiences.
Responsibilities
- Define Orbit's multi-year vision and roadmap across graph models and ontology, ingestion and indexing, query and retrieval, developer and agent interfaces, governance, and enterprise readiness
- Shape how Orbit works across GitLab.com, Self-Managed, Dedicated, GitLab Duo Agent Platform, MCP-based external agents, APIs, and developer tooling
- Turn complex platform opportunities into customer problems, measurable outcomes, and investment decisions
- Partner with Engineering and Design on architecture and implementation tradeoffs across graph data models, indexing, query systems, APIs, MCP, authorization, and scale
- Use AI tools such as Claude Code and GitLab to investigate problems, explore code and data, prototype concepts, and create or review merge requests
- Lead discovery with developers, engineering leaders, platform teams, security teams, and technical executives
- Define target customers, priority use cases, differentiated value, and the path to product-market fit
- Partner with Product Marketing, Sales, Solutions Engineering, Customer Success, Pricing, and Finance on positioning, packaging, pricing, launch, adoption, and expansion
- Develop business cases and track adoption, retention, usage, customer value, and revenue outcomes
- Support executive briefings, analyst conversations, customer workshops, and field enablement
- Align teams and executive leaders around recommendations and tradeoffs
- Mentor other product managers and represent GitLab's product vision in customer and industry conversations
Requirements
- Experience owning complex technical products or platforms at Staff, Principal, or equivalent scope, with a track record of defining vision and roadmaps across multiple teams
- Deep technical fluency in one or more relevant areas, such as developer tools, DevOps, software delivery, data platforms, distributed systems, knowledge graphs, search, APIs, AI infrastructure, or agentic systems
- Ability to work credibly with engineers on architecture, data models, APIs, scale, reliability, and security
- Business judgment and experience in market assessment, product strategy, pricing, packaging, business cases, or commercialization of technical products
- Experience taking a product, platform, or category from early concept through launch, customer adoption, and iteration
- Customer-first approach and ability to build trusted relationships with technical practitioners, engineering leaders, architects, and executives
- Clear written and verbal communication, with experience explaining complex ideas, influencing across functions, and resolving competing priorities in ambiguous work
- Practical experience using AI tools in product work, including exploring code and data, prototyping workflows, and creating or reviewing merge requests
- Candidates must be residents of the United States or Canada, based on the listed location
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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