Principal Product Manager building AI - assisted prototypes and proofs for Autodesk’s platform services. Redefining enterprise workflows through experimentation, product strategy, and hands - on AI development.
About the role
- Senior Product Manager modernizing Xero’s accounts-payable payments and API platform. Leading AI-agent capabilities, replatforming and Bill Pay growth for small-business customers.
Responsibilities
- Own the vision, strategy and roadmap for the API, data-access and permission layer underpinning bills and bill payments
- Define API contracts, data models and permission scopes for Xero’s UI, partner integrations and AI agents
- Decide what people must confirm, what agents may do unattended, what requires second approval and what cannot be automated
- Sequence a replatform serving more than one million monthly active users, including migrations, dual-running and rollback plans
- Manage contract versioning, deprecation and breaking-change communication
- Build reusable capabilities for Bills, the wider spend lifecycle and external developers
- Own products across bill capture, data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling
- Scale Bill Pay across markets and make it the default way businesses pay through Xero
- Lead customer research across owners, finance and administrative staff, and professional bookkeepers
- Partner with Design and Engineering across web, mobile, embedded and programmatic experiences
- Define AI and agent participation in accounts payable, including escalation, human control and fallback behaviour
- Set quality standards for LLM capabilities through evaluation sets, confidence thresholds and observable failure modes
- Shape exposure of Xero accounts payable capabilities to MCP, Claude and Copilot
- Partner with Risk, Compliance, Legal, Security and Operations on regulatory, security and operational requirements
- Lead trade-offs across customer experience, risk, regulation, technical complexity and commercial outcomes
- Establish product goals, metrics and OKRs and lead planning, funding, prioritisation and resourcing
- Lead safe, iterative release and rollout strategies across customer cohorts and markets
- Monitor customer, commercial and operational results and intervene when outcomes fall short
- Build cross-functional relationships and drive decisions across complex stakeholder groups
- Represent products in leadership, product, architecture and payments forums and with customers and partners
- Mentor Product Managers and raise product, platform and AI expertise across Xero
Requirements
- Experience shipping changes to APIs, integration layers or shared services
- Ideally, experience owning a public or partner API through a breaking change
- Experience shipping an LLM-powered capability used by customers
- Ability to discuss evaluations, failure modes and confidence thresholds
- Experience using AI aggressively and prototyping in code
- Experience building multi-persona B2B workflows with conflicting user interests
- Experience building products where mistakes cost money or carry regulatory consequences, such as payments, payroll, tax, treasury, lending, legal or clinical workflows
- Typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain
- Product management experience in a software development environment across the full product lifecycle
- Experience developing product strategies, roadmaps and long-term plans
- Ability to operate in technically complex and ambiguous environments
- Strong product judgement and decision-making with incomplete information
- Track record of owning and improving activation, retention, revenue or equivalent metrics
- Ability to work as a peer with engineers and architects on platform design, APIs, data models, permissions, authorisation and technical trade-offs
- Understanding of migration and replatform sequencing in a live, high-volume system
- Understanding of AI and agent systems, including retrieval, tool use, evaluation design and model reliability limits
- Ability to translate customer and business needs into product requirements and technical specifications
- Understanding of product economics, including volume, cost, margin, pricing and revenue
- Experience evaluating third-party providers and making build, buy or partner decisions
- Familiarity with regulatory, risk, security and operational considerations in moving money
- Strong customer research experience and ability to convert insight into product decisions
- Experience developing MVPs, incremental solutions and experiments
- Strong analytical skills using quantitative and qualitative data
- Experience working with diverse stakeholders across engineering teams, geographies and third-party partners
- Strong communication, facilitation and stakeholder-management skills
- Experience mentoring and coaching Product Managers and cross-functional team members
Benefits
- Annual bonus
- Equity (RSU) programs
- Performance-based cash or equity (RSUs) incentives depending on role level and company performance
- World-class health, wellness, and retirement programs
- Wellbeing days
- Generous leave
- Dedicated professional development budgets
- Flexible working model
- Recruitment-process accommodations or adjustments
- Background checks may include credit and criminal history checks
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