Senior Product Manager owning education technology product decisions at Minerva. Translating learner, partner, and business needs into measurable software improvements.
About the role
- Product Manager shaping Clio’s fintech payments products for legal professionals. Developing roadmaps, prioritizing investments, and using customer and market data to drive growth.
Responsibilities
- Join Clio’s FinTech Team, focusing on payments
- Shape the trajectory of Clio’s fintech payments product
- Drive successful product outputs and outcomes with Developer and Designer counterparts as part of a triad
- Develop a strategic roadmap aligned with the overarching strategy set by the Senior Director of Product
- Evangelize the product roadmap throughout the company
- Drive customer and market research
- Identify opportunities and develop unbiased business cases
- Determine priorities supporting Clio’s mission and annual OKRs
- Build conviction in investment initiatives and pivot when priorities or new information change
- Maintain constant communication with existing, churned, and prospective customers
- Develop deep understanding of target markets, complemented by quantitative data
- Coach and mentor other Product Managers
- Contribute with product leadership to continuously improve the product function
Requirements
- Fintech background, preferably in payments, billing, and accounting
- Solid financial literacy skills
- Experience autonomously developing a strategic roadmap with measurable business impact
- Significant product management successes and failures with applicable learnings
- Ability to work in a highly collaborative team without ego
- Ability to foster strong relationships with stakeholders at all organizational levels
- Experience using data to inform decisions
- Ability to thrive and deliver amid ambiguity
- Ability to operate from a place of customer empathy
- Enthusiasm to learn a new, complex domain and humility to ask for help
- Track record of breaking down objectives into initiatives and delivering to customers at scale
- Proven experience participating in building and scaling a payments business and/or billing systems
- Demonstrable experience self-serving answers, insights, and data from various data analytics tools
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Remote work option across Canada or the US
- Hybrid work environment for local Clions, with expectation to be in office a minimum of twice per week
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