Principal Product Manager leading strategy, discovery, and delivery for Redcan’s agentic AI enterprise products. Driving validated customer outcomes across multiple SaaS initiatives.
About the role
- Senior Product Manager owning education technology product decisions at Minerva. Translating learner, partner, and business needs into measurable software improvements.
Responsibilities
- Decide what to work on and why using user research, support patterns, partner feedback, and business priorities
- Define goals, non-goals, acceptance criteria, dependencies, scope, and sequence
- Work with engineering on capacity and feasibility and maintain a realistic roadmap
- Connect product, design, and engineering and resolve product questions during implementation
- Document decisions and reasoning for asynchronous collaboration
- Define success measures such as adoption, task completion, failure rates, and support load
- Establish release tracking, validate data usability, and use findings to guide next steps
- Manage partner, academic team, support, and leadership needs and commitments
- Address integration, privacy, operational constraints, issues, expectations, and follow-through with partners and customer-facing teams
- Support workflow testing, prioritize defects, and assess release readiness
- Coordinate launch communication and accurate customer documentation
- Analyze post-launch usage and feedback and turn findings into product improvements
Requirements
- Experience independently owning software product work from problem definition through launch and follow-up
- Clear examples of product decisions made and resulting outcomes
- Sound judgment about prioritization and scope
- Experience working closely with designers and engineers on products with complex workflows, multiple user roles, or competing stakeholder needs
- Comfort reasoning with data and making decisions with incomplete evidence
- Strong writing and clear communication with technical and nontechnical people
- Ability to organize own work, surface risks early, and close open questions in a distributed team
- Interest in education and patience to understand learners, educators, and administrators using software
- Ability to maintain regular working-hour overlap with the team
- Specific degree or tool background is not required; education/education technology experience, teaching, institutional customers, learning-platform integrations, or product analytics are a plus
Benefits
- Fully remote work
- Competitive salary and benefits
- Regular working-hour overlap with the team
- Opportunity to work with authentic, thoughtful, driven, and human colleagues
- Room to make decisions within an agreed area of responsibility
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