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About the role

  • Product Engineer building Rails and React/TypeScript features for Great Question’s AI customer research platform. Owning customer problems from discovery through production and validation.

Responsibilities

  • Own problems end to end, from customer conversation through production and validation
  • Build across Rails APIs, React/TypeScript frontends, video streaming, realtime voice agents, agentic search, product analytics, and related product areas
  • Work directly with the founders, designer, and engineering team
  • Use customer interviews, transcripts, and product analytics to understand problems
  • Build prototypes, create technical plans, and direct AI agents to build and QA work
  • Evaluate AI-generated output and own whatever ships
  • Build usable, customer-centric products with polished UI and UX
  • Design scalable systems using appropriate primitives rather than bespoke solutions
  • Ship features rapidly to production and maintain them to assess outcomes
  • Engage with customer Slack channels and support queues
  • Within 90 days, own a product surface and become accountable for its strategy and results

Requirements

  • Strong across the full stack, including APIs and frontend development
  • Experience with Rails and TypeScript, although this is not a hard requirement
  • Built and run production systems
  • Daily experience with an agentic coding harness such as Claude Code, Codex, or Cursor
  • Ideally shipped LLM-powered features or understands what it takes to run them in production
  • Experience deciding what to build and defending UX opinions
  • Clear writing ability
  • Approximately 5+ years with real ownership
  • Willingness to work PST hours, with flexibility
  • Willingness to talk to customers, read transcripts, and participate in the support queue
  • Comfortable with ambiguity, shifting priorities, autonomy, and accountability
  • Strong commitment to AI-native workflows

Benefits

  • Full-time employment with proper benefits
  • Remote, anywhere in Canada
  • 4 weeks PTO
  • Annual team offsite
  • Brand new Macbook pro
  • Enough tokens that you'll never be left wanting
  • Freedom to use the latest technologies and vendors
  • Reimbursement of AI credits for the building session
  • Competitive compensation & equity
  • Health benefits
  • Learning stipend
  • Virtual events
  • Remote-first culture with high trust and high autonomy

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$150,000 - CA$180,000 per year

Degree requirement

No Education Requirement

Tech skills

ReactRuby on RailsTypeScript

Location requirements

RemoteCanada

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