Home - based VIP Travel Counselor arranging complex corporate air, rail, road, and hotel bookings. Providing high - touch service and proactive travel advice for Amex GBT clients.
About the role
- Part-time bilingual telehealth counselor providing brief, solution-focused counseling for ComPsych’s workplace mental health and absence-management programs. Conducting assessments, treatment planning, referrals, and client documentation remotely from British Columbia.
Responsibilities
- Conduct comprehensive assessments of clients’ presenting issues
- Establish treatment plans aimed at resolving identified issues
- Facilitate referrals to long-term treatment and/or community resources when clinically appropriate
- Maintain a caseload of 8 sessions per day, with 45-minute sessions and 15 minutes for documentation
- Work 20 hours per week and be available for possible weekend and/or evening hours
- Utilize brief, solution-focused interventions
- Ensure safety for clients at risk of harming themselves or others
- Refer clients to long-term treatment using benefit plans and/or community resources
- Maintain up-to-date documentation for all client contacts in the ComPsych system
- Strengthen professional knowledge through review of telehealth counseling trends, treatment modalities, and evidence-based interventions
- Perform other duties as assigned
Requirements
- Fluency in English and Mandarin Chinese required
- Minimum 3 years of clinical counseling experience required
- Master’s Degree in Social Work, Counseling, or Psychology required
- Independent clinical license required for British Columbia
- Experience providing direct clinical services and solution-focused therapy
- Knowledge of treatment issues and EAP services
- Exceptional communication skills, customer service focus, and sound clinical judgment
- Quick thinking, high energy, positive and professional approach
- Demonstrated multitasking and critical-thinking skills
- High-speed internet and a distraction-free, disruption-free, and noise-free workspace
- Ability to be on camera for work-related trainings, meetings, and events
- Ability to sit or stand at a desk for prolonged periods while working on a computer
- Must work remotely from British Columbia and be licensed in British Columbia
Benefits
- Remote work
- Flexible schedule to meet client needs
- Possible weekend and/or evening hours
- Employee assistance program (EAP) services
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