LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Senior Project Manager overseeing design services and managing teams for the City of Hamilton's Public Works. Leading projects and ensuring compliance with City and Provincial guidelines.
Responsibilities
- Reporting to the Manager of Design, the Senior Project Manager, Design Services will provide leadership to subordinate staff in a multi-functional workforce engaged in delivery and direction of services to the public and internal clients.
- Recommends improvement strategies in the delivery of services to meet mandated goals and objectives.
- Accountable for ensuring that design, contract and specifications development activities are delivered in accordance with City and Provincial guidelines through effective and efficient use of financial and staff resources.
- Using a "best practices" approach, develops and delivers quality services in a timely and cost effective manner.
- Instils a customer services focus with subordinate staff.
- Implements strategies to improve effectiveness and efficiency.
- Sets above average standards and leads by example. Functions as mentor to subordinate staff.
- Provides design and tender services on Design and Construction projects through the direction of in house staff and consultants and award of the program projects.
Requirements
- Membership with the Professional Engineers of Ontario preferred.
- Proven demonstrated knowledge of the practices and theories of Civil Engineering normally acquired by obtaining a degree or diploma in a related field or an equivalent combination of education and relevant work experience.
- Demonstrated extensive experience related to the duties described above.
- Extensive knowledge of engineering and project management theories, practices and trends to manage large contracts and projects, including reviewing, approving and implementing work plans and project budgets.
- Highly developed ability to articulate a vision to lead and inspire others.
- Highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills.
- Demonstrated ability to effectively manage a large multi-disciplinary staff in a results-oriented environment and in a predominantly unionized environment.
- Experienced in designing and delivering customer focused programs and services.
- Ability to deal effectively with elected officials, representatives of other levels of government, management, peers, staff and the general public.
- Thorough knowledge and understanding of statutes, regulations and by-laws affecting the department/section.
- Knowledge of collective bargaining process.
- Proficient in data management software and working knowledge of other computer software applications.
- Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.
- Must possess and maintain a valid Class “G” Driver’s Licence.
Benefits
- Health and Safety Compliance
- Equal opportunity employer
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LP
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