Software Engineer II focused on building scalable detection systems using AI tools at Abnormal AI. Collaborating with teams to enhance model serving infrastructure for data processing.
About the role
- Engineering Lead at HappyCo focusing on shipping valuable software solutions in a fast-paced startup. Collaborating with cross-functional teams to drive technical direction and deliver immediate customer impact.
Responsibilities
- Lead a team of engineers across several products and codebases, breaking down work and driving delivery of high-quality, performant solutions.
- Own technical direction and standards, driving a strong culture of automated testing, observability, and operational excellence through activities such as hands-on code review.
- Address urgent customer needs by triaging and solving Support tickets, balancing short-term fixes with resolving the deeper root causes.
- Partner with Product and Design to ensure the team is always working on the most valuable problems, identifying the simplest viable solution to quickly deliver customer impact.
- Deliver functionality that is immediately useful, then guide iterative improvements to expand customer value over time.
- Identify risks, technical debt, and architectural concerns early, and make pragmatic decisions about when to invest vs. move fast.
- Communicate clearly with stakeholders about scope, tradeoffs, timelines, and expectations—from Support issues to new product features.
- Present and document significant architectural shifts to Engineering leaders, and regularly communicate performance to ensure system architecture addresses customer and HappyCo needs.
- Lead sprint planning, daily technical discussions, and other delivery rituals with the Product Manager and Design Lead.
Requirements
- Relevant tertiary qualifications (e.g. Bachelor/Graduate degree in Science/Computer Science/Software Engineering, IT certification or similar) or equivalent experience.
- 5+ years experience with Go or Ruby on Rails, plus strong JavaScript/TypeScript experience. (Our stack includes Go, Ruby on Rails, TypeScript, PostgreSQL, and GraphQL)
- Proven ability to lead technical work across multiple systems in a startup or fast-changing environment.
- Strong product and customer intuition, with the ability to translate business needs into concrete technical decisions.
- Track record of shipping production software that customers actively use.
- Comfortable making tradeoffs to balance speed, quality, and scalability.
- Clear communicator who can align engineers, product managers, designers, and other stakeholders.
Benefits
- Flexible, supportive culture
- Opportunity for career growth and development
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