Growth Marketing Specialist supporting paid campaigns, lead generation, analytics, and nurture programs. Applying AI tools to accelerate marketing operations and SaaS growth.
About the role
- Canadian Growth Consultant selling and supporting Harmar’s wheelchair lifts, stair lifts, and vertical platform lifts. Training dealers, troubleshooting installations, and growing territory sales across Canadian markets.
Responsibilities
- Plan, direct, coordinate, and execute sales of home accessibility products to Canadian-based dealers
- Provide technical support for installation, service, and product questions
- Build relationships with dealers and help grow their businesses
- Train and educate customers and associates on product, marketing, and advertising programs
- Solve customer product problems promptly
- Maintain and grow current business in the assigned territory
- Develop new business and add product lines to existing customers
- Conduct in-person, virtual, and on-site dealer training sessions
- Deliver phone and email installation, service, and product support
- Lead facility and field training for stairlift, vertical platform lift, and elevator products
- Create sales orders and process return material authorizations for repair parts
- Help develop and review technical documents and training materials
- Assist technical support and training teams with special projects
- Work with the Credit Manager on territory credit issues
- Manage and maintain sample product inventory
Requirements
- Able to work and travel for business in Canada and the US
- Able to explain complex concepts simply
- Strong written and verbal interpersonal skills
- Able to speak confidently in front of small groups
- Outstanding customer support and dealer communication via phone, email, and face to face
- Proficiency with webinars, video, and interactive learning tools
- Proficient with Google platform and Microsoft Office Suite
- Strong understanding of stairlifts, vertical platform lifts, or elevator systems
- Working knowledge of electrical and mechanical systems
- Ability to read and interpret schematics
- Well-organized and able to manage travel and prioritize multiple issues
- Valid driver’s license and willingness to travel as needed
- 3–5 years in a sales role, preferably with electrical and mechanical products
- Associate degree or trade certification in a technical field; or 4+ years of relevant experience; or equivalent combination of education and experience
- Fluent in English and French
Benefits
- Fully remote work arrangement
- In-person and virtual training
- Regular travel (60%)
- Technical support and training team collaboration
- Contributions valued and opportunity to make an impact
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