Product Designer shaping design at scale from user feedback and product data for Neon One’s nonprofit software. Collaborating across teams to create accessible experiences in a remote environment.
Responsibilities
Own complex, end-to-end design problems with support from cross-functional partners
Help shape product strategy and the roadmap by bringing design perspective into early, often ambiguous conversations
Navigate ambiguity through exploration, iteration, and collaboration
Design intuitive flows, hierarchies, and layouts that support real user tasks across web and mobile experiences
Design accessible and responsive user interfaces across web and mobile experiences
Maintain and evolve Neon One’s Figma design system and libraries
Plan and run user research and usability testing, synthesize what you learn, and turn insights into better product decisions
Partner closely with product managers, engineers, and stakeholders from discovery through delivery
Clearly communicate design decisions through thoughtful storytelling that connects user needs, product goals, and business impact
Invest in shared learning to elevate design quality, strengthen culture, and better serve our nonprofit customers
Requirements
Experience owning complex, end-to-end product experiences, ideally in SaaS or web apps
Portfolio showcasing thoughtful product design, interaction design, responsive layouts, and accessible UI across web and mobile
Strong foundation in hierarchy, typography, information architecture, and data visualization
Proficient in Figma with design systems, prototyping, and collaboration
Familiar with WCAG and ADA accessibility design standards
Experienced in UX research including planning, conducting, synthesizing, and applying insights to design decisions
Understands front-end constraints enough to design feasible solutions and work seamlessly with engineers
Able to advocate for users, influence decisions, and collaborate across teams
Comfortable navigating ambiguity, prioritizing work, and driving outcomes with cross-functional partners in fast-paced environments
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