About the role

Product Design Intern designing user experiences for AI Agent products. Collaborating with cross-functional teams to enhance customer interactions with AI technology.

Responsibilities

You’ll generate novel UX ideas for AI Agents, considering the needs of various user personas.
You’ll think through user and business problems, propose reasonable solutions, create detailed mockups, prototype to explore further and work with engineers to build them.
You're actively involved in defining product strategy and feature requirements.
You'll constantly talk to our customers from contact centers - gathering insights into user pain points before and during the development process, and validating features to improve usability.
You’ll collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales.
You’ll be the design advocate and push for the highest quality of the polish.
You’ll constantly identify areas of opportunities and future work for the products.
You’ll have good judgment of when to ship: perfect is the enemy of good.

Bachelor's degree or equivalent in UX Design, HCI, or a related field.
Experience with designing AI Agents, Virtual Agents, or Conversational AI.
Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms
Excellence in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes.
Proficiency in design tools such as Figma, prototyping tools such as Cursor, Claude or V0 to create interactive prototypes
Strong at product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research).
Have a deep curiosity about the underlying tech of our products.