Product Design Intern, Conversation Intelligence

Posted 18 hours ago

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About the role

  • Product Design Intern designing user experiences for AI Agent products. Collaborating with cross-functional teams to enhance customer interactions with AI technology.

Responsibilities

  • You’ll generate novel UX ideas for AI Agents, considering the needs of various user personas.
  • You’ll think through user and business problems, propose reasonable solutions, create detailed mockups, prototype to explore further and work with engineers to build them.
  • You're actively involved in defining product strategy and feature requirements.
  • You'll constantly talk to our customers from contact centers - gathering insights into user pain points before and during the development process, and validating features to improve usability.
  • You’ll collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales.
  • You’ll be the design advocate and push for the highest quality of the polish.
  • You’ll constantly identify areas of opportunities and future work for the products.
  • You’ll have good judgment of when to ship: perfect is the enemy of good.

Requirements

  • Bachelor's degree or equivalent in UX Design, HCI, or a related field.
  • Experience with designing AI Agents, Virtual Agents, or Conversational AI.
  • Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms
  • Excellence in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes.
  • Proficiency in design tools such as Figma, prototyping tools such as Cursor, Claude or V0 to create interactive prototypes
  • Strong at product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research).
  • Have a deep curiosity about the underlying tech of our products.

Benefits

  • Lunch can be expensed (up to $25) while working in the office.
  • PT0: 4 days

Job type

Internship

Experience level

Entry level

Salary

$30 - $50 per hour

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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