Staff Product Designer shaping onboarding, activation, and purchase experiences for Superhuman’s AI - powered Mail platform. Leading growth experiments that make email and scheduling workflows easier to adopt.
About the role
- Product Design Intern designing user experiences for AI Agent products. Collaborating with cross-functional teams to enhance customer interactions with AI technology.
Responsibilities
- You’ll generate novel UX ideas for AI Agents, considering the needs of various user personas.
- You’ll think through user and business problems, propose reasonable solutions, create detailed mockups, prototype to explore further and work with engineers to build them.
- You're actively involved in defining product strategy and feature requirements.
- You'll constantly talk to our customers from contact centers - gathering insights into user pain points before and during the development process, and validating features to improve usability.
- You’ll collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales.
- You’ll be the design advocate and push for the highest quality of the polish.
- You’ll constantly identify areas of opportunities and future work for the products.
- You’ll have good judgment of when to ship: perfect is the enemy of good.
Requirements
- Bachelor's degree or equivalent in UX Design, HCI, or a related field.
- Experience with designing AI Agents, Virtual Agents, or Conversational AI.
- Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms
- Excellence in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes.
- Proficiency in design tools such as Figma, prototyping tools such as Cursor, Claude or V0 to create interactive prototypes
- Strong at product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research).
- Have a deep curiosity about the underlying tech of our products.
Benefits
- Lunch can be expensed (up to $25) while working in the office.
- PT0: 4 days
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