About the role

Staff Product Designer leading design systems and foundational work for Zipline's product development. Collaborating with cross-functional teams to build consistent, high-quality experiences at scale.

Responsibilities

Own and evolve ZUI, Zipline's design system, including component architecture, design tokens, accessibility standards, documentation, and implementation quality. Partner closely with engineering to ensure the system evolves alongside our product and technical architecture.
Establish shared interaction patterns, mental models, and design principles that create consistency across the product. Translate learnings from product work into reusable systems, frameworks, and foundations that can scale across teams.
Build the documentation, guidance, and decision-making frameworks that help designers, engineers, and PMs work independently and consistently. Drive adoption of the design system and product foundations across the organization.
Contribute to complex product initiatives, influence long-term product direction, and help define how emerging technologies, including AI, are incorporated into our design practice and workflows.

Experience leading or significantly contributing to a design system at scale
Strong systems thinking across interaction design, workflows, information architecture, and visual design
Proven ability to drive alignment and adoption across cross-functional teams
Excellent visual and interaction design craft
Strong partnership with engineering and understanding of implementation constraints
Comfort working in ambiguity and shaping long-term product foundations
Interest in exploring how AI can improve design workflows and product development
Nice to Have: Experience designing for frontline, retail, or operational workflows
Experience in a platform, systems, or other cross-cutting design role
Familiarity with modern design system governance and documentation practices
Experience creating structured design context that can be leveraged by AI tools

Remote-first culture: Join a high-performing, fully remote team and work where you're comfortable
Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail
Time off: We believe rest fuels great work. Our flexible time-off policy gives you the freedom to take the breaks you need, when you need them—whether it's a long weekend or a well-deserved vacation. We'll also give you a monthly coffee-shop stipend to switch up your workspace and get inspired outside the office. And when you've been with us for five years? You'll earn a fully paid one-month sabbatical to truly unplug and reflect—we call it a thank-you for your impact and dedication
Benefits: World-class medical, dental, and vision policies
Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City
Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice
Learning: We support continuous learning and provide unlimited access to our Udemy Business account
Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives