IT Support Technician at Sandvik Mining providing support and maintenance for IT infrastructure. Responsible for improving system performance and efficiency alongside team collaboration.
Responsibilities
Assist in creating and supporting IT plans aligned with departmental goals and objectives
Provide support and maintenance for IT infrastructure, including networks, telecommunications, hardware, servers, basic software, and databases
Help evaluate and implement new processes and technologies to improve system performance and efficiency
Support IT planning activities, including risk identification and lifecycle tracking
Assist with managing IT requests, projects, and system or infrastructure enhancements
Requirements
College or university education in Information Technology or a related field
2-5 years of direct IT support or related experience
Strong organizational and communication skills
Working knowledge of Windows, Microsoft Office Suite, networking, cybersecurity, and computer hardware
Experience with Workday and Dayforce is considered an asset
Bilingual in French and English
Benefits
An excellent comprehensive compensation package including a pension plan with matching
competitive health, dental, life and disability benefits
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