Technical Support Specialist providing first line technical support for QuidelOrtho products and services. Handling customer complaints and troubleshooting issues for laboratory settings using strong analytical skills.
About the role
- IT Support Technician at Sandvik Mining providing support and maintenance for IT infrastructure. Responsible for improving system performance and efficiency alongside team collaboration.
Responsibilities
- Assist in creating and supporting IT plans aligned with departmental goals and objectives
- Provide support and maintenance for IT infrastructure, including networks, telecommunications, hardware, servers, basic software, and databases
- Help evaluate and implement new processes and technologies to improve system performance and efficiency
- Support IT planning activities, including risk identification and lifecycle tracking
- Assist with managing IT requests, projects, and system or infrastructure enhancements
Requirements
- College or university education in Information Technology or a related field
- 2-5 years of direct IT support or related experience
- Strong organizational and communication skills
- Working knowledge of Windows, Microsoft Office Suite, networking, cybersecurity, and computer hardware
- Experience with Workday and Dayforce is considered an asset
- Bilingual in French and English
Benefits
- An excellent comprehensive compensation package including a pension plan with matching
- competitive health, dental, life and disability benefits
- ongoing development and training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Customer Support Analyst providing technical support to customers for LBMX's SaaS solutions. Responsibilities include triaging support issues and collaborating with internal teams for resolutions.
Technical Support Specialist assisting customers at Boldr by resolving inquiries and issues effectively. Delivering service excellence and collaborating with teams to enhance user satisfaction.
IT Support Analyst IV managing technology interruptions and support for North American Contact Center. Collaborating with technology partners and providing clear communication on issues and resolutions.
Team Captain managing technical support day - to - day operations at Boldr. Ensuring client satisfaction, team performance, and operational excellence.
SolidWorks Systems and Software Engineer at WhiteWater creating and supporting tools for engineering applications. Involved in developing and maintaining custom software solutions for waterpark design.
Technical Support Analyst delivering pre and post implementation support in software for HR solutions. Engaging with clients to troubleshoot and resolve technical issues effectively.
Software Engineer handling support requests for enterprise customers on the PlanetScale platform. Helping identify product gaps and collaborating with Technical Account Management, Engineering, and Sales teams.
Support Engineer providing technical assistance to Tailscale's user community by resolving technical issues and maintaining customer support interactions. Join a fully remote team focused on excellent user experiences.
Technical Support Engineer assisting e - commerce businesses with software issues and user inquiries. Collaborating with development for bug fixes and user feedback improvements.