Leading the Enterprise Product Management team focusing on AI enabled products at Morgan Stanley. Collaborating with technology and governance frameworks for product lifecycle and strategy alignment.
About the role
- Principal Product Manager leading the development of HTS API Marketplace at Hopper. Overseeing commercialization and integration of API products for enterprise partners in travel commerce.
Responsibilities
- Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine.
- Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products.
- Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments.
- Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value.
- Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources.
- Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like.
- Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance.
- Set the sequencing and prioritization across all capabilities — from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).
Requirements
- 7+ years of Product Management experience, with at least one 0-to-1 product you built from concept to commercial launch.
- Demonstrated experience building developer-facing or B2B marketplace products, including ownership of API product design, developer experience, and commercial packaging for enterprise customers.
- AI-native working style: you use LLMs and vibe coding as first-line tools for prototyping, not as novelties. You have built working demos, mockups, or proof-of-concepts using AI before handing work to engineering.
- Strong understanding of marketplace economics: take rates, supply-side incentives, demand-side optimization, and the design of platform vs. variable commercial models.
- Ability to coordinate effectively across multiple product teams — you can synthesize roadmaps, surface dependencies, and drive cross-team alignment without owning the underlying engineering.
- Experience working with external enterprise partners: translating commercial needs into product requirements and managing partner expectations through multi-phase rollouts.
- Strong fluency with SQL and large-scale transactional or operational datasets.
- Exceptional written and verbal communication, including the ability to write crisp API and product documentation.
- Bonus:
- Experience in travel commerce (lodging, cars, flights) or adjacent industries such as fintech, ads, or marketplace infrastructure.
- Background in connectivity, distribution, or supplier technology (GDS, channel managers, OTA APIs).
- Prior experience in Engineering, Data Science, or a technical role.
- Familiarity with auction or deduplication mechanics, dynamic pricing systems, or recommendation and ranking models.
Benefits
- Hopper covers 100% of the premiums for group insurance plan.
- Hopper offers life, short term and long term disability coverage.
- HSA that covers eligible medical and dental expenses.
- All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
- All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
- Please ask us about our very generous parental leave, much above industry standards!
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
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