Product Manager managing product strategy and performance for HostPapa's web hosting services. Collaborating with cross-functional teams to enhance user experience and product offerings.
Responsibilities
Be the owner of product KPIs, including revenue, ARPU, churn, and customer satisfaction metrics
Own product life cycle, including product and market research, competitive analysis, roadmap development, iterative product development, feature releases, and product launches
Create and maintain Product Descriptions
Responsible for managing pricing and costs
Invest in understanding the customer and identifying areas of improvement to deliver the optimal experience
Communicate clear objectives with marketing, sales, and support channels to deliver on product performance
Translate product strategy into detailed requirements for prototyping and technical design by collaborating with engineering
Provide direction to the marketing team on product promotions and offers, and aids for sales channel
Partner with the engineering team to define requirements, prioritize work, and do product testing
Pilot products to pressure test assumptions
Provide product demos and training
Track and analyze success metrics
Support other tasks or projects as assigned to meet team and business needs
Requirements
Strong communicator with the ability to create content and present ideas to different audiences
Excellent ability to use qualitative and quantitative data sources to advise decision-making
Experience collaborating with other teams to build alignment across the organization
Familiarity with delivering products iteratively by working very closely with engineering teams
Experience coordinating and prioritizing against time, scope, and resources
Excellent ability to communicate vision, roadmap, and requirements
Strong understanding of the hosting industry or related industries, including web development
Familiar and comfortable with AI tools and technologies
Prior experience working with SCRUM or other agile methodologies will be considered a plus
Benefits
Work from anywhere - this is a remote opportunity
A competitive salary that values you and your unique skill sets
Career advancement & professional development opportunities to help you reach your full potential
Flexible work arrangements to support work/life balance
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