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About the role

  • Solutions Engineer at HostPapa focusing on technical liaison and implementations across global platforms. Collaborating with various internal teams to deliver customer solutions and support.

Responsibilities

  • Gather, analyze, and document partner business and technical requirements across integrations, migrations, reporting, and platform configurations
  • Evaluate partner technical environments and recommend scalable, efficient solution approaches
  • Lead technical discovery sessions, solution design discussions, proof of concepts, and implementation planning
  • Support API integrations, email and web services implementations, migrations, and onboarding activities
  • Collaborate with Product, Engineering, Operations, Support, and Project teams to align scope, dependencies, timelines, and technical requirements
  • Translate partner needs into technical tasks, project plans, and implementation documentation
  • Deliver technical presentations, walkthroughs, demonstrations, and enablement sessions for partners and stakeholders
  • Provide guidance on solution architecture, integrations, implementation strategies, and technical issue resolution
  • Support ongoing partner relationships by troubleshooting technical and operational challenges as needed
  • Stay informed on relevant technologies, products, hosting platforms, and industry trends
  • Support other tasks or projects as assigned to meet team and business needs

Requirements

  • Experience working in Solutions Engineering, Technical Consulting, Sales Engineering, Technical Account Management, or similar customer-facing technical roles
  • Strong understanding of technical solution design, integrations, implementation planning, and systems analysis
  • Experience working with APIs, web services, migrations, onboarding projects, or platform implementations
  • Ability to manage technical discussions with both technical and non-technical stakeholders
  • Strong communication, documentation, presentation, and relationship-building skills
  • Analytical and problem-solving mindset with strong organizational skills
  • Familiarity with hosting, telecommunications, cloud services, email platforms, or web services environments is considered a strong plus
  • Comfortable managing multiple projects, stakeholders, and technical priorities simultaneously
  • Ability to quickly learn new technologies, systems, and partner environments
  • Willingness to travel occasionally for partner discovery, implementation, or enablement activities when required

Benefits

  • Work from anywhere - this is a remote opportunity
  • A competitive salary that values you and your unique skill sets
  • Career advancement & professional development opportunities to help you reach your full potential
  • Flexible work arrangements to support work/life balance

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$129,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Cloud

Location requirements

RemoteCanada

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