Project Manager delivering complex technology projects for Symbiotic Digital, a Canadian IT consulting and recruitment provider. Managing budgets, risks, resources, teams, and stakeholder outcomes.
About the role
- Project Coordinator driving project delivery, automation, reporting, and process improvement for HUB International’s Canadian employee benefits operations. Supporting regional teams, vendors, retirement services, and EPIC data initiatives.
Responsibilities
- Lead and support projects, ensuring delivery of project objectives within scope, budget, and timeline
- Develop and document project plans and schedules
- Collaborate with regional resources to achieve project goals
- Communicate project status, milestones, and risks to stakeholders
- Escalate issues as needed to ensure timely resolution
- Monitor project performance and progress against plans and adjust as necessary
- Lead meetings and conduct post-project reviews
- Develop and deliver change management strategies
- Provide guidance and support to project teams and stakeholders
- Use Excel and Power BI to develop reports, insights, and data visualizations
- Handle follow-ups and resolve root-cause roadblocks
- Communicate with leadership and regional audiences
- Coordinate with regional teams on process improvements
- Work with regional EB teams and other business units to achieve objectives
- Support Group Retirement Services operations, including the annual GRS Choices project and stewardship reports
- Support vendor management, including tracking deliverables and service levels and coordinating external vendor and carrier relationships
- Support EPIC clean-up initiatives, including data standardization, validation, and remediation
- Perform other duties as assigned
Requirements
- Experience in project management, ideally in insurance, financial, or employee benefits business
- Background in Employee Benefits and/or Group Retirement is a key asset
- Proficient in MS Office
- Willingness to learn and interact with MS PowerBI and other AI tools
- Good working knowledge of CRM systems, ideally Dynamics or Applied Net Systems (EPIC)
- Previous experience in an operation or administration role
- Proven ability to effectively manage multiple endeavors in a fast paced and agile work environment
- Highly developed organizational and time management skills
- Ability to prioritize tasks and meet deadlines
- Excellent written, verbal, and interpersonal communication skills
- Experience delivering presentations both in-person and virtually
- Self-motivated and driven, with initiative and ability to work independently
- Excellent attention to detail and accuracy in work
- Strong analytical skills
- Previous experience in a leadership position is considered an asset
Benefits
- Structured training
- Licensing support
- Ongoing development opportunities
- Competitive pay
- Comprehensive health benefits
- Retirement savings matching
- Company-paid life and disability plans
- Generous paid time off
- Paid parental leave
- Wellbeing program
- HUB Gives community impact opportunities
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Degree requirement
No Education Requirement
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