Associate Account Director leading client accounts, experiential campaigns, and account growth for VIBRANT, a North American commercial marketing firm. Managing teams, delivery, budgets, and client relationships.
About the role
- Director managing strategic partnership infrastructure, governance, and optimization for ICON, a global healthcare intelligence and clinical research organisation. Leading cross-functional implementation, stakeholder engagement, and continuous improvement.
Responsibilities
- Contribute to RFIs/RFPs with partnership content and partnership-level bid defenses
- Engage internal and external partnership leaders to understand needs and develop fit-for-purpose infrastructure
- Develop comprehensive partnership build and optimization plans
- Define workstreams, milestones, dependencies, deliverables, timelines, and success measures
- Establish governance structures, stakeholder engagement plans, communication frameworks, and operational processes
- Evaluate partnership performance and identify optimization and efficiency improvements
- Lead implementation of partnership build and optimization plans from initiation through completion
- Monitor milestones, identify risks and issues, and develop mitigation strategies
- Ensure deliverables are completed, documented, and transitioned into business-as-usual operations
- Serve as primary contact for partnership build and optimization activities
- Build relationships with sponsors, internal cross-functional stakeholders, and partnership leaders
- Facilitate decision-making, issue resolution, and escalation management
- Provide status updates, executive-level reporting, and progress communications
- Design and facilitate Partnership Build Kick-Off Meetings
- Oversee build logistics, stakeholder participation, schedules, communications, documentation, and action tracking
- Deliver and roll out customized, sustainable partnership frameworks
- Maintain partnership infrastructure and follow up after transitions
- Design partnership health assessments, analyze results, and provide action-plan guidance
- Apply partnership methodologies, tools, templates, and best practices
- Capture lessons learned and contribute to continuous improvement and scalable partnership management capabilities
Requirements
- Bachelor's degree
- Minimum of 5 years’ experience leading complex cross-functional initiatives, partnership implementations, program delivery, or operational transformation efforts
- Minimum of 5 years’ direct Operational experience – broad working experience of operational processes involved working directly with clients in a portfolio / partnership leadership environment
- Proven ability to manage multiple priorities, stakeholders, and deadlines simultaneously
- Strong project planning, organization, and execution skills
- Excellent communication, facilitation, presentation, and stakeholder management abilities
- Experience driving initiatives through influence rather than direct authority
- Demonstrated ability to identify risks, solve problems, and deliver results in dynamic environments
- Legal right to work in the country where the role is based
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
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