AI Engagement Manager responsible for orchestrating AI engagements with B2B partners. Overseeing delivery precision and managing partner relationships within Instacart's Enterprise Solutions team.
Responsibilities
Own the full AI engagement arc from discovery through workflow adoption
Drive requirements and delivery precision
Champion continuous quality
Hold the R&D feedback loop
Build playbooks for scalable delivery frameworks
Own engagement economics and track cost structure
Travel to partner locations during key engagement phases
Requirements
8+ years in technical project management, enterprise engagement management, or a related field
Demonstrated experience managing programs across the full software development lifecycle
Technical fluency with AI/ML implementations and integration dependencies
Experience building and maintaining engagement cost models
Exceptional communication, organizational, and time management skills
Comfort operating in ambiguous, fast-moving environments
Proficiency in program management tools (Jira, Asana, Smartsheet)
Bachelor's degree in Technology, Engineering, Business, or related field, or equivalent practical experience
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