Senior Product Manager at Instacart owning the vision and strategy for In Store Tasks product. Focused on improving fulfillment reliability and shopper experience in grocery industry.
Responsibilities
Own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
Build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction.
Work closely with retail partners to ensure our tooling integrates naturally into their in-store environments.
Partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention.
Define platform solutions that scale across retailer sizes, store formats.
Represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners.
Requirements
4+ years of product management experience, ideally within operationally complex physical environments
You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery.
You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs.
You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority.
You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes.
You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards.
Benefits
Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
The role is eligible for a new hire equity grant as well as annual refresh grants.
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