Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Owner for Contact Billing Team at Intact, contributing to agile product management and collaboration with business and technical teams. Leading backlog planning and ensuring project success.
Responsibilities
- Define and outline the purpose of epics, collaborating with Business Analysts (BAs) to set development timelines, start, and end dates.
- Assign and prioritize backlog items, ensuring alignment with team’s skills, capacity, and major dependencies.
- Conduct story mapping and estimation, entering stories into Jira, and ensuring the backlog is well-ordered and communicated to stakeholders.
- Focus on the "why" behind each backlog item, understanding its business impact and alignment with the product vision.
- Collaborate with the Scrum Master to resolve impediments and guide the team toward achieving Release/Sprint goals.
- Actively participate in Scrum ceremonies and ensure stakeholder communication regarding progress and deadlines.
- Lead and inspire the team to deliver best-in-class products and meet project/deliverable success.
- Communicate effectively using appropriate vocabulary to convey ideas clearly, participating actively in discussions and fostering good working relationships.
- Collaborate with various teams on the strategy for rolling out new products or features and provide/seek support from peers regarding backlog planning and squad issues.
- Act as a positive change agent, influencing others to adopt new approaches and demonstrating comfort with ambiguity and evolving environments.
- Lead the evaluation and acceptance of product deliverables, ensuring adherence to acceptance criteria during sprint review.
Requirements
- Bachelor's degree or a combination of education & relevant experience will be considered
- Typically requires between 5 and 8 years of experience
- Experience working in product mode and project mode (an asset)
- Insurance background (an asset)
- CSPO or Product Owner certification (an asset)
- Excellent communication and interpersonal skills (oral and written)
- Planning methodology and relevant experience with proven knowledge of Agile methodology
- Working knowledge of Word, Excel, PowerPoint, and Jira
- Ability to work on multiple projects in teams or in a matrix environment (multitasking)
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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