UX Lead transforming credit - union public websites from Forge/OpenText CMS at Aequilibrium. Defining information architecture, content strategy, member journeys and reusable components.
About the role
- Senior Product Designer responsible for evolving digital products for Intact's Transaction design team. Crafting user-centered designs and synthesizing user data for innovative solutions.
Responsibilities
- Crafting human-centered experiences that exceed user expectations and achieve business objectives; producing any CX/Design artifact required to propel projects forward.
- Collaborate with the user research team to plan research activities; ensuring we have the right insights to drive our design and product strategy.
- Synthesize user data from multiple sources, translating research insights into actionable recommendations and creative design solutions.
- Driving a roadmap alongside a product manager and a multidisciplinary agile team.
- Collaborate with a wide range of roles from other designers, copywriters, researchers, product managers, data scientists, legal advisors and marketing specialists.
- Create workshops to facilitate cross-functional collaboration.
- Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.
- Generate final assets and work with developers to implement and validate specifications.
- Presenting work to executives and stakeholders.
- Develop compelling stories and visual elements to communicate ideas.
- Give and solicit feedback from other designers and the product team, in order to continually raise our bar for quality.
- Elevate the team’s design practices and methodologies, while being an advocate for user-centered, data-driven design.
Requirements
- At least 5 years of relevant experience designing digital products that have been released in the market, with a proven track record of success.
- Capacity to understand business needs and translate them into design requirements.
- Ability to contribute to multiple initiatives concurrently, with ambiguous scope.
- Ability to present ideas to senior management.
- Expertise in usability, user-centered design and design thinking practices.
- Expertise in facilitation, design research, and strategy.
- Mastery of design tools (Figma etc.)
- Experience working with design systems and on native mobile applications.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
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