Unit Director – Auto Estimation

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About the role

  • Directeur d’unité dirigeant les opérations d’estimation automobile route chez Intact, assureur canadien. Supervisant la qualité, les équipes, les ressources et la conformité des réparations.

Responsibilities

  • Lead and coordinate activities to achieve quality and compliance objectives for repairs performed by suppliers, in accordance with Intact’s policies and standards
  • Act as a resource for internal and external estimators and various Intact resources
  • Provide employees with training and technical support on the software and techniques used
  • Review, with adjusters, the subrogation files of other insurers and make recommendations
  • Monitor the quality of estimates prepared by internal estimators and autobody repairers
  • Participate in developing analyses and recommendations to improve the sector’s efficiency
  • Manage the team and optimize the use of human, financial, and material resources in accordance with the budget
  • Manage employee performance by setting expectations, following up, and providing ongoing feedback
  • Support trusted network teams with complaints related to estimates
  • Participate in estimation-related committees and stay up to date on industry techniques

Requirements

  • College diploma or an equivalent combination of education and experience
  • 3 to 5 years of management experience, an asset
  • Knowledge of the estimation process and estimation software, an asset
  • Membership in the Groupement des assureurs automobiles (GAA), an asset
  • Experience in the insurance industry and knowledge of vehicle repair principles
  • Demonstrate and embody Intact’s leadership success factors
  • Strong analytical, synthesis, and decision-making skills
  • Project management and change management skills
  • Ability to engage and mobilize the team
  • Ability to build relationships based on trust and collaboration
  • Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment
  • Candidates are solely responsible for maintaining their work eligibility

Benefits

  • Flexible work arrangements and a hybrid work model
  • Opportunity to purchase up to 5 additional days off per year
  • Multiple benefits to support physical and mental well-being, including telemedicine, a wellness account, and much more
  • Share plan and other savings opportunities: up to 12% of salary or more
  • Annual bonus target of 12% of base salary, with a potential payout of up to twice the target
  • Employee Share Purchase Plan (ESPP), with Intact matching 50% of your net share purchases
  • Defined benefit pension plan with the opportunity to receive guaranteed income for life
  • Eligibility for a referral bonus
  • Workplace accommodations for people with disabilities

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$87,200 - CA$106,600 per year

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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