Directeur d’unité dirigeant les opérations d’estimation automobile route chez Intact, assureur canadien. Supervisant la qualité, les équipes, les ressources et la conformité des réparations.
Responsibilities
Lead and coordinate activities to achieve quality and compliance objectives for repairs performed by suppliers, in accordance with Intact’s policies and standards
Act as a resource for internal and external estimators and various Intact resources
Provide employees with training and technical support on the software and techniques used
Review, with adjusters, the subrogation files of other insurers and make recommendations
Monitor the quality of estimates prepared by internal estimators and autobody repairers
Participate in developing analyses and recommendations to improve the sector’s efficiency
Manage the team and optimize the use of human, financial, and material resources in accordance with the budget
Manage employee performance by setting expectations, following up, and providing ongoing feedback
Support trusted network teams with complaints related to estimates
Participate in estimation-related committees and stay up to date on industry techniques
Requirements
College diploma or an equivalent combination of education and experience
3 to 5 years of management experience, an asset
Knowledge of the estimation process and estimation software, an asset
Membership in the Groupement des assureurs automobiles (GAA), an asset
Experience in the insurance industry and knowledge of vehicle repair principles
Demonstrate and embody Intact’s leadership success factors
Strong analytical, synthesis, and decision-making skills
Project management and change management skills
Ability to engage and mobilize the team
Ability to build relationships based on trust and collaboration
Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment
Candidates are solely responsible for maintaining their work eligibility
Benefits
Flexible work arrangements and a hybrid work model
Opportunity to purchase up to 5 additional days off per year
Multiple benefits to support physical and mental well-being, including telemedicine, a wellness account, and much more
Share plan and other savings opportunities: up to 12% of salary or more
Annual bonus target of 12% of base salary, with a potential payout of up to twice the target
Employee Share Purchase Plan (ESPP), with Intact matching 50% of your net share purchases
Defined benefit pension plan with the opportunity to receive guaranteed income for life
Eligibility for a referral bonus
Workplace accommodations for people with disabilities
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