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About the role

  • Director leading Canadian Tire’s enterprise Application Knowledge Hub and AI enablement. Owning BSA standards, platforms, governance, and collaboration tools.

Responsibilities

  • Lead the strategy and continuous improvement of the enterprise Application Knowledge Hub
  • Develop and execute the Application Knowledge Hub roadmap
  • Establish standards for application metadata, taxonomy, content management, and knowledge governance
  • Improve discoverability, quality, and accuracy of application and business knowledge
  • Enable knowledge assets to be leveraged by employees and AI-powered solutions
  • Ensure platforms operate securely, reliably, and efficiently
  • Identify opportunities to leverage AI for business analysis, documentation, knowledge management, and decision-making
  • Advance Microsoft Fabric, Microsoft Foundry, AI Agents, automation, and emerging technologies across BSA and knowledge management practices
  • Enable AI-powered knowledge search, intelligent documentation, requirements generation, and business insights
  • Support integration of enterprise knowledge with AI-enabled workflows and assistants
  • Define and evolve BSA standards, methodologies, templates, and best practices
  • Establish a modern BSA operating model supporting Agile, Product, and AI-enabled delivery teams
  • Drive consistency and quality across requirements management, business analysis, process modeling, and documentation practices
  • Partner with Architecture, Engineering, Product, and Delivery leaders to improve solution design and delivery outcomes
  • Provide strategic ownership and operational oversight of Jira, Confluence, Lucid, Figma, the Application Knowledge Hub, and future collaboration platforms

Requirements

  • 8+ years of experience in Business Analysis, Technology Platforms, Product Enablement, or related fields
  • 5+ years of leadership experience managing teams and enterprise initiatives
  • Experience leading and building enterprise collaboration or knowledge management platforms
  • Strong understanding of Business Analysis practices, methodologies, and delivery frameworks
  • Experience managing platform operations, governance, security, and vendor relationships
  • Exceptional stakeholder management and communication skills
  • Preferred: Experience with Jira, Confluence, Lucid, and Figma administration and governance
  • Preferred: Knowledge of platform engineering, automation, integrations, APIs, and SaaS technologies
  • Preferred: Experience implementing enterprise knowledge management solutions
  • Preferred: Experience with Microsoft Fabric, Databricks, Microsoft Foundry, AI platforms, AI Agents, or knowledge engineering solutions
  • Preferred: Familiarity with enterprise architecture, application portfolios, and digital transformation initiatives

Benefits

  • Comprehensive benefits and retirement programs
  • Performance incentives
  • Continuing Education Programs
  • Other perks to support your well-being
  • Career growth opportunities and product discounts
  • Store discounts
  • Supported learning through the Triangle Learning Academy
  • Canadian Tire Profit Sharing
  • Retirement and savings programs for eligible employees
  • Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
  • Mental health tools and resources for all employees
  • Accommodation support during the application and interview process

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$80,000 - CA$131,000 per year

Degree requirement

No Education Requirement

Location requirements

OnsiteTorontoCanada

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