Director leading Long View’s corporate IT strategy, security, governance, and operations. Aligning technology investments with business goals at Long View’s Calgary - based head office.
About the role
- Director leading North American sales strategy for USP, which develops quality standards for medicines and food ingredients. Driving revenue, customer partnerships, and regional team performance.
Responsibilities
- Lead commercial strategy execution for USP's portfolio of standards in North America
- Drive revenue and unit growth, expand market presence, and accelerate USP's impact across the North American pharmaceutical industry
- Oversee sales operations and distribution channels across North America
- Lead a geographically dispersed sales team and foster senior-level customer relationships
- Create and execute strategic account plans and support or lead multi-year supply agreement negotiations
- Identify opportunities in emerging therapeutic areas and high-growth markets
- Create user forums, quality hours, workshops, and webinars with Scientific Affairs, Science Leads, and Regulatory Affairs
- Build partnerships with regional distributors through training, shared resources, and joint customer engagement
- Represent USP at industry conferences, trade associations, and professional forums
- Use Salesforce CRM and data analytics to manage the sales pipeline and track business performance
- Analyze sales data and provide monthly and quarterly business reviews to USP leadership
- Monitor industry trends, regulatory dynamics, and competitive developments
- Lead and develop a regional sales team of 6 Strategic Customer Development managers, 2 Inside Sales Account managers, and 1 Sales Development Associate
- Collaborate with Scientific Affairs, Customer Service, Technical Service, Pricing, Finance, and Marketing
- Travel up to 60% to engage customers, support regional team members, and expand USP's presence
- Define and execute North America commercial strategy, annual priorities, operating objectives, and performance measures
- Advise the Vice President on commercial growth opportunities and organizational effectiveness
- Oversee territory alignment, customer segmentation, and resource allocation across the region
Requirements
- 10+ years of experience in Sales
- At least 5 years of progressive sales leadership experience
- 5+ years of people management experience
- Bachelor's degree in a life sciences discipline, preferably analytical chemistry, biochemistry, biology, or biotechnology
- Experience using a CRM platform, preferably Salesforce, and a data analytical platform such as Tableau
- Proven track record of driving revenue growth, consistently achieving sales targets, and leading a geographically dispersed sales team
- Deep understanding of the pharmaceutical market, customer needs, and commercial dynamics
- Strong problem-solving skills with a customer-centric approach
- Strong relationship-building and ability to influence senior decision-makers across global organizations
- Proficiency with Tableau or similar data analytical platform and Salesforce or similar CRM
- Excellent interpersonal, presentation, and communication skills
- Ability to work well with diverse employees and customers
- Primary residence in MD, VA, WV, DC, PA, MI, KS, FL, NC, IL, or MN, or in Canada
- Ability to travel domestically up to 60% of the time
- Master's degree, MBA, pharmaceutical sciences/business training, regulatory/clinical development/quality assurance/GMP experience, and an existing North American pharmaceutical network are preferred or desired
Benefits
- Company-paid time off
- Comprehensive healthcare options
- Retirement savings
- Reasonable accommodations for individuals with disabilities
- Mentorship, professional development, and leadership opportunities
- Training in equitable management practices and tools
- Target annual bonus (varies based on level of role)
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