Director leading Long View’s corporate IT strategy, security, governance, and operations. Aligning technology investments with business goals at Long View’s Calgary - based head office.
About the role
- Director scaling standardized managed IT services for The Salvation Army’s Canada and Bermuda operations. Leading technology strategy, governance, procurement, and digital transformation.
Responsibilities
- Lead the development and execution of territory-wide Managed IT Services strategies
- Partner with divisional leaders, ministry units, and senior stakeholders to identify business needs and prioritize initiatives
- Serve as the primary liaison between operational leaders and IT teams
- Drive standardization of technology procurement, fulfillment, hardware, software, and asset management practices
- Establish intake, planning, and governance frameworks for informed decision-making and optimized IT resources
- Evaluate emerging technologies and solution opportunities
- Oversee delivery and adoption of technology initiatives, coordinating stakeholders and monitoring progress
- Advise business leaders on technology strategy, digital transformation, and process improvements
- Champion change management, innovation, and technology awareness
- Develop high-performing teams, communication strategies, and stakeholder relationships to support sustainable Managed IT Services growth
Requirements
- Bachelor’s degree in computer science, engineering, information technology or business
- Minimum 10 years’ experience leading the design and implementation of large-scale technology initiatives
- Minimum 10 years’ experience operating and scaling a B2B & B2C service-oriented business
- Proven experience leading large-scale technology programs and digital transformation initiatives, including enterprise systems implementations, infrastructure modernization, network transformations, and cloud migration projects
- Broad knowledge of enterprise IT disciplines, including enterprise architecture, application development, infrastructure services, cloud technologies, cybersecurity, business intelligence, disaster recovery, business continuity, and IT service management frameworks
- Demonstrated ability to develop and execute technology strategies aligned with business objectives, operational requirements, and long-term organizational priorities
- Extensive experience building and managing strategic partnerships with technology vendors, service providers, and business stakeholders
- Strong leadership experience managing geographically dispersed teams and fostering collaboration across remote and multifunctional environments
- Proven success developing governance frameworks, operational standards, resource plans, and accountability measures
- Experience leading and influencing cross-functional technology teams, including Infrastructure, Service Desk, Technical Operations, DevOps, and Business Relationship Management
- Exceptional stakeholder engagement, relationship-building, influencing, consensus-building, and communication skills
- Strong strategic, analytical, and critical thinking abilities
- Adaptable and resilient leadership style, with the ability to navigate change, overcome challenges, promote innovation, and balance local operational needs with enterprise standards
- Master’s degree is an asset
Benefits
- Reasonable accommodation upon request
- Salary placement based on market conditions, internal equity, and candidate experience, skills, and qualifications
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