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Temenos Systems Analyst (Core Banking)
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Learning Management System Administrator – French Speaking
Posted 2 months ago
About the role
- Learning Management System Administrator managing course content and systems on Docebo for the Internet Society Foundation. Providing support and administration to enhance learning experiences and accessibility.
Responsibilities
- Administer and manage the Learning Management System (LMS) across the full course lifecycle, including setup, configuration, launch readiness, maintenance, publishing, unpublishing, archiving, and retirement of courses.
- Manage the LMS back-end and integrated systems, including Docebo, certification tools, and Accredible, ensuring smooth operation and data integrity.
- Conduct regular system checks to monitor performance, identify bugs or technical issues early, and coordinate resolution with internal IT teams and external vendors.
- Oversee all course content activities, including uploading learning materials, managing SCORM files, supporting bug fixes, and ensuring readiness for delivery.
- Collaborate closely with Instructional Designers and the Learning Design Advisor to ensure content compatibility with platform architecture and technical standards.
- Provide operational and technical support for online, blended, and self-paced learning programs, including learner access, troubleshooting, and virtual learning environments.
- Administer course certificates and digital badges, including editing, tagging, uploading, and resolving certificate-related issues.
- Monitor and analyze platform and content accessibility, supporting alignment with recognized accessibility standards (including WCAG 2.1 AAA) in collaboration with the Learning Design Advisor.
Requirements
- Bachelor’s degree or equivalent professional experience preferred
- Minimum of 3 years’ experience in LMS administration or a comparable learning technology role.
- Experience working in international and globally distributed environments.
- Demonstrated expertise in LMS administration, including user management, permissions, cohorts, enrollments, progress tracking, and course lifecycle management.
- Strong troubleshooting skills, with the ability to diagnose and resolve technical issues across LMS platforms, file structures, and integrated systems.
- Ability to configure courses based on instructional design specifications and learner requirements.
- Proficiency in LMS reporting, including generating standard and custom reports and analyzing data to inform recommendations.
- Familiarity with Docebo or similar enterprise LMS platforms is an advantage.
- Proficiency in at least two languages among English, French (strongly preferred), Spanish, or Arabic (three is an added advantage).
Benefits
- Generous paid time off
- Paid public holidays
- Annual company contribution towards professional development or higher education
- Flexible work-from-home
- Get paid to volunteer in your community!
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