Principal Client Solutions Architect at Introhive, focusing on technical strategy and client solutions. Lead enterprise client engagements with a focus on scalable integrations and data-driven outcomes.
Responsibilities
Lead Strategic Technical Discovery and Workshops
Conduct deep technical and business discovery with enterprise clients
Map systems, integrations, and dependencies to clarify the environment
Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus
Architect Scalable, Client-Centred Solutions
Translate complex business goals into actionable solution designs
Define early‑value use cases, integrations, and reporting workflows
Ensure proposed architectures are commercially viable and technically sound
Produce precise, builder‑ready technical specifications
Partner with Professional Services to maintain alignment throughout delivery
Turn ambiguity into structured technical and business clarity
Establish Technical Credibility
Lead discussions on enterprise data privacy, InfoSec, and systems integration
Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
Build trust across executive and technical stakeholders
Convert complex product capabilities into clear value‑based narratives
Identify and communicate high‑value, quick‑win use cases for early results
Support “land and expand” strategies that drive measurable impact
Provide technical leadership on high‑value deals, renewals, and expansions
Collaborate cross‑functionally with Sales, Customer Success, and Services
Reconnect solution design to business outcomes for at‑risk or strategic clients
Model world‑class solutioning and discovery practices
Mentor peers and develop reusable frameworks for consistency and impact
Share learnings to strengthen technical credibility across the GTM team
Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams
Requirements
10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments
Extensive expertise in data, CRM, API integration, and enterprise architecture
Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders
Advanced solution design skills grounded in real‑world feasibility and measurable impact
Ability to turn business objectives into actionable technical requirements
Deep familiarity with security, privacy, and compliance frameworks
Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence
Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams
Ability to simplify complexity for business leaders while increasing clarity for technical teams
A passion for team leadership and mentorship, raising the technical and consultative standard
Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems
Exposure to relationship intelligence, analytics, or data enrichment technologies
Experience in professional services, legal, or financial sectors
Understanding of AI‑driven or data‑automation platforms
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