Principal Client Solutions Architect

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About the role

  • Principal Client Solutions Architect at Introhive, focusing on technical strategy and client solutions. Lead enterprise client engagements with a focus on scalable integrations and data-driven outcomes.

Responsibilities

  • Lead Strategic Technical Discovery and Workshops
  • Conduct deep technical and business discovery with enterprise clients
  • Map systems, integrations, and dependencies to clarify the environment
  • Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus
  • Architect Scalable, Client-Centred Solutions
  • Translate complex business goals into actionable solution designs
  • Define early‑value use cases, integrations, and reporting workflows
  • Ensure proposed architectures are commercially viable and technically sound
  • Produce precise, builder‑ready technical specifications
  • Partner with Professional Services to maintain alignment throughout delivery
  • Turn ambiguity into structured technical and business clarity
  • Establish Technical Credibility
  • Lead discussions on enterprise data privacy, InfoSec, and systems integration
  • Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
  • Build trust across executive and technical stakeholders
  • Convert complex product capabilities into clear value‑based narratives
  • Identify and communicate high‑value, quick‑win use cases for early results
  • Support “land and expand” strategies that drive measurable impact
  • Provide technical leadership on high‑value deals, renewals, and expansions
  • Collaborate cross‑functionally with Sales, Customer Success, and Services
  • Reconnect solution design to business outcomes for at‑risk or strategic clients
  • Model world‑class solutioning and discovery practices
  • Mentor peers and develop reusable frameworks for consistency and impact
  • Share learnings to strengthen technical credibility across the GTM team
  • Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams

Requirements

  • 10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments
  • Extensive expertise in data, CRM, API integration, and enterprise architecture
  • Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders
  • Advanced solution design skills grounded in real‑world feasibility and measurable impact
  • Ability to turn business objectives into actionable technical requirements
  • Deep familiarity with security, privacy, and compliance frameworks
  • Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence
  • Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams
  • Ability to simplify complexity for business leaders while increasing clarity for technical teams
  • A passion for team leadership and mentorship, raising the technical and consultative standard
  • Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems
  • Exposure to relationship intelligence, analytics, or data enrichment technologies
  • Experience in professional services, legal, or financial sectors
  • Understanding of AI‑driven or data‑automation platforms

Benefits

  • Flexible working arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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