Solutions Engineer driving technical success in sales through compelling product demos and support in a B2B SaaS environment. Collaborating with teams to enhance demo effectiveness and conversion rates.
About the role
- Product Solutions Engineer transforming data and integrating solutions for scalable customer value at Introhive. Collaborating with architectural teams to streamline integration processes with enterprise clients.
Responsibilities
- Transform Introhive’s data and integration capabilities into scalable, repeatable customer value.
- Build automated systems that prove Introhive’s ROI to the world's largest enterprise accounts.
- Collaborate with Client Solution Architects and Product teams to engineer tools, templates, and automated dashboards.
- Serve as the technical owner for customer-facing implementations, proofs of concept (POCs), and value demonstrations.
- Identify manual bottlenecks in the current deployment process.
- Build standardized health-check reports and automate acceptance criteria to triage and resolve data quality issues.
Requirements
- 3+ years in a forward-deployed engineering solutions engineering, or implementation engineering role in SaaS or data-heavy environments.
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical discipline, or equivalent hands-on experience.
- Strong engineering foundation with proficiency in Python, SQL, and API integration
- Strong proficiency in data visualization and reporting tools
- Practical experience with APIs, data mapping, and connecting enterprise software platforms
- Proven track record delivering customer-facing technical solutions, from discovery through deployment, and communicating technical details clearly to both engineers and business users
- Experience manipulating large data sets through statistical software or other methods
- Highly organized with the ability to plan work independently, and maintain a high level of accuracy in a fast-paced, demanding environment to meet deadlines
- Able to relate and communicate effectively to stakeholders as well as software developers, data engineers, and data scientists.
- Strong interpersonal, written, and verbal communication skills.
Benefits
- Work from anywhere in Canada
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