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About the role

  • Implementation Manager overseeing technical solutions and leading teams at JANA focused on improving gas pipeline systems. Driving performance, client outcomes, and team development in a collaborative environment.

Responsibilities

  • With a specific focus on product implementations, hires, monitors, and develops all resources
  • Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
  • Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback
  • Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes
  • Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
  • Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission
  • Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure high-quality risk results output and troubleshooting efforts
  • Establishes objectives and key results with the team members, and actively manages any areas of non-performance
  • Proactively identifies and resolves resource project with the Project Managers
  • Communicates and provides progress and status weekly reports
  • Provides technical problem-solving and guidance to the direct reports
  • Maintain effective communication with stakeholders, including senior management, project teams, clients, and other relevant parties. Provide regular updates and reports to stakeholders on team status, risks, and issues.

Requirements

  • Undergraduate degree in a STEM field, preferably in Engineering
  • 3 to 5 years of experience working in a software implementation, client-focused environment
  • 2+ Managerial experience in leading technical teams
  • A risk integrity management background is an asset.
  • Thorough understanding of project management techniques and methods
  • Able to travel in the US as required
  • Must be able to attend our virtual Hiring Day event on June 23, 2026 from 9:00-12:00 pm or 1:00-4:00 pm

Benefits

  • High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.
  • Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for in-person events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events!
  • Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors!
  • JANA promotes a healthy work-life balance: Through our comprehensive vacation program, floater days, and a hybrid work environment (up to 20% a month in office) JANA employees are able to take time to rest and rejuvenate!
  • Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses!

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$100,000 - CA$135,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridAuroraCanada

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