Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
About the role
- Implementation Manager overseeing technical solutions and leading teams at JANA focused on improving gas pipeline systems. Driving performance, client outcomes, and team development in a collaborative environment.
Responsibilities
- With a specific focus on product implementations, hires, monitors, and develops all resources
- Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
- Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback
- Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes
- Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
- Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission
- Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure high-quality risk results output and troubleshooting efforts
- Establishes objectives and key results with the team members, and actively manages any areas of non-performance
- Proactively identifies and resolves resource project with the Project Managers
- Communicates and provides progress and status weekly reports
- Provides technical problem-solving and guidance to the direct reports
- Maintain effective communication with stakeholders, including senior management, project teams, clients, and other relevant parties. Provide regular updates and reports to stakeholders on team status, risks, and issues.
Requirements
- Undergraduate degree in a STEM field, preferably in Engineering
- 3 to 5 years of experience working in a software implementation, client-focused environment
- 2+ Managerial experience in leading technical teams
- A risk integrity management background is an asset.
- Thorough understanding of project management techniques and methods
- Able to travel in the US as required
- Must be able to attend our virtual Hiring Day event on June 23, 2026 from 9:00-12:00 pm or 1:00-4:00 pm
Benefits
- High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.
- Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for in-person events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events!
- Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors!
- JANA promotes a healthy work-life balance: Through our comprehensive vacation program, floater days, and a hybrid work environment (up to 20% a month in office) JANA employees are able to take time to rest and rejuvenate!
- Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses!
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