Applied AI Lead deploying Heidi’s healthcare AI for strategic healthcare accounts. Driving adoption, expansion, renewal, and measurable clinical and operational value.
About the role
- Senior AI Engineer in charge of designing and implementing Generative AI solutions. Focused on improving customer experience and operational efficiency across multiple products.
Responsibilities
- Design, build, and operate production-grade Generative AI solutions.
- Work across data, models, and applications to deliver reliable AI workflows.
- Own initiatives end-to-end, including architecture, experimentation, deployment, monitoring, and continuous improvement.
- Shape how we apply Generative AI to high-value business problems by building systems that measurably improve customer experience, operational efficiency, and decision quality.
- Raise the quality bar for production AI by setting standards for design, safety, evaluation, and operational readiness.
- Mentor other engineers and partner with product, data science, and business stakeholders.
Requirements
- Degree in Computer Science, Data Science, Software Engineering or related field.
- At least 8yrs of professional experience with a Bachelor’s degree or 6 yrs with a Graduate degree.
- 1-year experience in Generative AI technologies (included in the overall professional experience), or 1-2 relevant certifications.
- Logical, practical, and innovative problem-solving skills.
- Strong customer-facing communication: able to lead technical discussions, write clear technical documents, and explain solutions to technical and non-technical audiences.
- Shipped and operated LLM-enabled features in production, including evaluation, monitoring, and iteration.
- Working knowledge of Generative AI quality and safety practices.
- Experience building data-intensive systems end-to-end.
- Data engineering fundamentals: ingestion/transforms, maintainable schemas, and retrieval/feature pipelines for analytics and AI.
- Strong Python and SQL.
- Experience integrating services via APIs.
- TypeScript or other strongly typed language experience is a plus.
- The ability to learn new tools quickly is required.
- Hands-on experience with at least one modern data/analytics platform (e.g., Databricks, Snowflake, Palantir Foundry).
Benefits
- Not explicitly listed in the job description.
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