AI and Automation Leader building secure enterprise AI and automation for Top Aces’ defense training and aircraft sustainment services. Improving aviation readiness, MRO, supply chain, compliance, and corporate productivity.
Responsibilities
Develop and execute a multi-year AI and intelligent automation strategy aligned with business strategy, enterprise architecture, cybersecurity requirements, and investment priorities
Create and maintain an enterprise portfolio of AI, robotic process automation, workflow, process-mining, intelligent-document-processing, and agentic automation opportunities
Identify and redesign manual, repetitive, error-prone, or information-intensive processes before automating them
Establish intake, assessment, prioritization, and stage-gate processes from idea through production, support, and retirement
Lead the design, development, testing, deployment, monitoring, support, and continuous improvement of production AI and automation solutions
Manage roadmaps, budgets, vendors, licenses, service levels, risks, dependencies, and benefits realization
Establish responsible AI policies, governance forums, risk classifications, approval authorities, control standards, and AI-system inventories
Define enterprise architecture patterns and integrate solutions with Ramco MRO and ERP, finance, supply chain, collaboration, document-management, data, and IT service-management systems
Partner with Maintenance, Engineering, Airworthiness, Quality, Operations, and Supply Chain to improve MRO workflows while preserving technical records and airworthiness accountabilities
Develop use cases including maintenance-planning support, demand forecasting, reliability analysis, inventory optimization, document classification, and exception detection
Develop AI literacy and responsible-use training, lead change management, and establish business automation champions
Build and lead a multidisciplinary capability across automation development, business analysis, AI engineering, solution architecture, product management, and change enablement
Communicate portfolio progress, business value, operational risks, control effectiveness, and investment needs to senior leadership
Requirements
Bachelor's degree in computer science, information systems, engineering, data science, business, or a related discipline
At least eight years of progressive experience in digital transformation, intelligent automation, enterprise applications, data, analytics, or technology delivery
At least three years leading AI or automation programs
Demonstrated success taking AI, automation, or advanced analytics solutions from discovery and proof of concept into secure, supported production services
Experience developing business cases, managing a portfolio and budget, leading cross-functional programs, and validating realized financial and operational benefits
Experience in aerospace, defence, aviation, MRO, manufacturing, or another safety-critical, regulated, and asset-intensive industry is strongly preferred
Experience operating across multiple countries, legal entities, or security domains, including Canada and the United States, is preferred
Strong knowledge of generative AI, machine learning, AI agents, robotic process automation, workflow automation, process mining, APIs, integration, and intelligent document processing
Practical knowledge of responsible AI, model risk, privacy, information security, data governance, human oversight, testing, monitoring, and third-party risk management
Understanding of ERP and MRO processes and platforms
Familiarity with the NIST AI Risk Management Framework, ISO IEC 42001, NIST Cybersecurity Framework, secure software-development practices, and applicable Canadian and U.S. defence-security obligations
Ability to obtain and maintain required security clearances, controlled-goods eligibility, and customer or program authorizations
Position requires Level II clearance with the Canadian Government and ability to gain access to the Canadian Controlled Goods Program
Professional fluency in English is required
French and additional languages used across Top Aces operations are assets
Benefits
Opportunities for development and growth
Multidisciplinary and multicultural collaboration at a local and global level
A flexible schedule
Attractive benefit plan
Work environment valuing service, integrity, excellence, and teamwork
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