About the role

Software Architect building next-generation AI agents and automation for Jerry.ai’s insurance marketplace. Scaling voicebots, LLM systems, and external-system workflows across physical-asset services.

Responsibilities

Set the technical bar and shape architecture for chatbot systems as they scale
Guide prompt engineering team development while maintaining sound architecture
Build automations for record disputes, email/callout reduction, and document validation
Evaluate emerging AI technologies including voicebots and computer-use agents
Decide which AI technologies to invest in and build and ship them to production
Partner with OpenAI to evaluate and deploy next-generation voice models and workflow automation
Lead development of the next-generation AI system
Expand voicebots into stateful, phone-based interactions
Enable bots to navigate external systems directly to resolve complex issues efficiently and accurately

5+ years in software engineering
Ideally experience at an early-stage startup with end-to-end ownership of outcomes
Hands-on depth with AI
Experience building with new AI models shortly after release
Ability to explain and evaluate competing AI architectures or approaches
Experience putting LLM-based systems into production
Experience with evaluations, regression handling, latency, cost, and failure-handling
TypeScript, including Nest.js and React
GraphQL
AWS, including ECS/EKS and Lambda
Experience with LLM models such as OpenAI, Anthropic Claude, and Google Gemini
Must currently reside in an eligible location: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, North Carolina, New Jersey, Nevada, New York, Oregon, Tennessee, Texas, Utah, Virginia, or Ontario, Canada
Legal authorization to work in the U.S. or Canada
LinkedIn Profile URL
Resume