Director, Product Management – Fintech

Posted 8 hours ago

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About the role

  • Leading the fintech product portfolio at Jobber, overseeing development and execution strategies for small business financial tools. Collaborating with cross-functional teams to enhance product offerings and customer trust.

Responsibilities

  • Full ownership of Jobber's Fintech product portfolio, from vision to execution.
  • This is not a feature team. You'd own the product end to end: what it does, how it works, and what it means to build financial products that small businesses actually trust and rely on.
  • Product scope Invoicing, payments (cards, pay by bank, consumer financing), capital, financial insights, and the next generation of embedded financial services
  • Cross-functional partners Engineering, Design, Analytics, Risk, Operations, GTM, and customer-facing teams
  • What 'good' looks like More businesses getting paid faster. Higher adoption of payments and capital products. Transaction volume and customer LTV growing together. Financial products that earn trust because they deliver real outcomes.
  • The opportunity Embedded finance is still early. More and more, small businesses will turn to their vertical SaaS platform—not just to run operations, but to manage their financial lives. You'd be defining what that looks like for an industry with no dominant financial player.
  • Team structure You'd lead a team of PMs across an established portfolio and new bets, reporting to the SVP of Product, with close partnership across Engineering, Design, and GTM leadership.

Requirements

  • You've built and shipped financial products where trust is central to the value. You understand what it means to get payments, capital, or financial data right when real money is on the line.
  • You have direct experience with SMB merchant acquiring and understand the complexity of moving money on behalf of small businesses.
  • You understand SMB customers—not just their workflows, but their financial constraints. What "getting paid faster" actually means when you're managing a crew and reconciling at midnight.
  • You can take incomplete data, emerging market signals, and undefined baselines and turn them into clear product decisions. You're honest about uncertainty and direct about your reasoning.
  • You have strong commercial judgment. You can connect fintech product strategy to transaction volume, revenue, and customer LTV—and you've owned metrics that mattered.
  • You've led and developed teams of Product Managers. You know how to build a strong product culture, not just manage a roadmap.
  • You have proven experience in senior-level product management focused on financial services, ideally within vertical SaaS serving service-based businesses.

Benefits

  • A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
  • Matching in RRSP, TFSA or FHSA
  • Stock options
  • A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
  • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
  • To work with a group of people who are humble, supportive, and give a sh*t about our customers

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridEdmontonCanada

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