About the role

Senior Product Manager enhancing tools for franchise networks in home services at Jobber. Managing complex product initiatives and collaborating across teams to drive success.

Responsibilities

Build a deep understanding of our customers: Franchise and multi-unit groups consisting of home service businesses (such as plumbing companies, landscapers, electricians etc.) spread across industries, locations and sizes.
Drive complex, business-critical Franchise and multi-unit product initiatives. Define a vision, strategy, and roadmap that enables a diverse portfolio of these users.
Prioritize opportunities into a cohesive product roadmap that ties customer and partner needs with Jobber’s business goals and competitive landscape.
Synthesize learnings across Franchise and multi-unit categories into common denominator product investments.
Balance short-term wins with long-term strategic bets that span across categories.
Partner closely with other departments across the company (e.g. Business Development, Sales, Success, Product Marketing, and more) to launch and scale new ideas.
Define and monitor key product metrics across discovery, adoption, revenue, churn and engagement to track the success of your bets, stepping in when things are not tracking with business goals.
Engage and cultivate relationships with Franchise and multi-unit users to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.

5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes.
Direct experience participating in BD or partnership cycles as a product voice: RFP responses, roadmap conversations with prospects, or partner-facing demos with large or enterprise customers.
A track record of influencing roadmap decisions across teams you don't own, using customer evidence and business cases rather than authority.
Experience working with multi-stakeholder customers where the decision-maker and the end user are different people with competing needs.
Comfort operating across a broad product surface rather than going deep on a single area.

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
Matching in RRSP, TFSA or FHSA
Stock options
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
Annual stipends for health and wellness