Senior Product Manager overseeing growth strategy and roadmap for Jobber Payments. Leading adoption and usage initiatives within the fintech industry targeted at small businesses.
Responsibilities
Own the growth strategy and roadmap for Jobber Payments, with accountability across discovery, enablement, activation, retention, and revenue outcomes
Identify and prioritize the biggest opportunities across the funnel, from awareness and signup through onboarding, first-use, repeat usage, and long-term retention
Partner with Design, Engineering, and Data to run experiments and ship improvements that reduce friction, improve conversion, and increase adoption
Make the value of Jobber Payments clear throughout the customer journey, especially in the moments that drive activation and first payment
Use qualitative and quantitative insights to understand customer behavior and make better product decisions
Collaborate with partners across Risk, Payments Operations, Marketing, Sales, and GTM to create scalable, compliant, and effective paths to growth
Balance short-term experimentation with long-term product strategy to drive durable growth and stronger customer outcomes
Requirements
Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes
Experience working on growth, onboarding, monetization, or funnel optimization, ideally in fintech, payments, SaaS, or platform businesses
Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy
Hands-on experience running experiments and learning quickly. You’re comfortable using testing and iteration to improve outcomes
A scrappy, resourceful mindset and the ability to make progress in ambiguous spaces, work through constraints, and focus on what matters most
The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization
Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes
Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through
Benefits
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
Matching in RRSP, TFSA or FHSA
Stock options
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
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