Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Senior Product Manager overseeing growth strategy and roadmap for Jobber Payments. Leading adoption and usage initiatives within the fintech industry targeted at small businesses.
Responsibilities
- Own the growth strategy and roadmap for Jobber Payments, with accountability across discovery, enablement, activation, retention, and revenue outcomes
- Identify and prioritize the biggest opportunities across the funnel, from awareness and signup through onboarding, first-use, repeat usage, and long-term retention
- Partner with Design, Engineering, and Data to run experiments and ship improvements that reduce friction, improve conversion, and increase adoption
- Make the value of Jobber Payments clear throughout the customer journey, especially in the moments that drive activation and first payment
- Use qualitative and quantitative insights to understand customer behavior and make better product decisions
- Collaborate with partners across Risk, Payments Operations, Marketing, Sales, and GTM to create scalable, compliant, and effective paths to growth
- Balance short-term experimentation with long-term product strategy to drive durable growth and stronger customer outcomes
Requirements
- Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes
- Experience working on growth, onboarding, monetization, or funnel optimization, ideally in fintech, payments, SaaS, or platform businesses
- Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy
- Hands-on experience running experiments and learning quickly. You’re comfortable using testing and iteration to improve outcomes
- A scrappy, resourceful mindset and the ability to make progress in ambiguous spaces, work through constraints, and focus on what matters most
- The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization
- Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes
- Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through
Benefits
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
- Matching in RRSP, TFSA or FHSA
- Stock options
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
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