About the role

IT System Administrator managing infrastructure and systems for Kepler Communications. Focusing on Linux, Windows, and Microsoft 365 environments to ensure operational reliability.

Responsibilities

Troubleshoot and resolve escalated infrastructure, systems, and application issues.
Support core IT operations, including employee onboarding/offboarding, access provisioning, and internal system configurations.
Maintain clear, up-to-date technical documentation for infrastructure, procedures, and system changes.
Collaborate closely with engineering and internal teams on technical initiatives.
Administer and maintain Linux and Windows server environments supporting core internal services and applications.
Support and manage Microsoft 365 services, including Entra ID (formerly Azure AD), Exchange Online, SharePoint, Teams, and overall access management.
Monitor system health, performance, and reliability, actively identifying areas to improve operational processes.
Manage and improve internal infrastructure across servers, networking, cloud services, and identity systems.
Administer and troubleshoot network infrastructure, including switches, firewalls, VPNs, DNS, DHCP, and internal connectivity.
Develop and maintain scripts (Bash, Python, PowerShell) to improve operational efficiency and eliminate manual toil.
Contribute to system integrations and automation between internal and external platforms as business needs evolve.

Experience: At least 4 years in systems administration, infrastructure, or internal IT operations roles.
Operating Systems: Strong experience administering Linux systems in a production environment, alongside working experience supporting Windows environments.
Infrastructure & Networking: Solid understanding of server administration, system troubleshooting, monitoring, and core networking concepts (TCP/IP, DNS, DHCP, routing, firewalls, VPNs).
Microsoft 365: Hands-on experience administering M365 environments, including Entra ID and core collaboration/identity services.
Scripting: Experience writing scripts or automations using Bash, Python, PowerShell, or similar languages.
Problem Solving: Proven ability to independently troubleshoot complex technical issues across disparate systems and internal infrastructure.
Soft Skills: Strong documentation habits, excellent communication skills, and a demonstrated ability to learn new tools and platforms quickly.

Competitive compensation with a robust equity plan to share in our success.
Comprehensive coverage for health, dental, and vision insurance—including dependents.
Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.
Semi-annual company-wide parties and frequent in-office team events.
Relocation packages available for approved roles.
$1,500 annual professional development fund to support your growth.
Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.
Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.
We’re a certified Great Place to Work®, five years in a row!