IT Project Manager leading enterprise technology initiatives for JUMBO’s Canadian supermarket launch. Managing AS/400 systems, implementations, integrations, and cross - functional delivery.
About the role
- Senior IT Project Manager overseeing enterprise implementations while ensuring project deliverables align with Klir's mission to improve water management. Leading governance and coordination for multiple projects across enterprise clients.
Responsibilities
- Own a portfolio of concurrent enterprise Klir implementations
- Balance priorities, capacity, and risk across multiple active projects
- Provide clear visibility into portfolio status, risks, and dependencies
- Ensure consistent delivery standards while adapting to customer-specific needs
- Lead formal project initiation for enterprise Klir implementations
- Develop and maintain Project Initiation Documents (PIDs), Governance frameworks, RACIs, Stakeholder maps, communication plans
- Establish and run delivery cadence including weekly project status meetings and monthly executive steering committee meetings
- Own integrated project plans and manage delivery against agreed scope, milestones, and timelines
- Track risks, issues, dependencies, and mitigation plans across the portfolio
- Proactively manage delivery risks in complex, multi-stakeholder environments
- Lead change control and scope discussions in partnership with internal teams and customers
- Serve as the primary day-to-day counterpart to customer IT Project Managers across multiple accounts
- Build trusted relationships with customer IT teams, operational and business stakeholders, executive sponsors
- Navigate enterprise and public-sector environments with patience, persistence, and professionalism
- Track project milestones tied to commercial deliverables across the portfolio
- Coordinate with internal teams on milestone sign-off, invoicing, and payments
- Ensure delivery aligns with contractual obligations and SLAs
- Be fluent in enterprise delivery concepts including system integrations, data migration, data quality, data exchange between systems
- Partner closely with Klir’s Data Architect and technical specialists
- Structure and lead technical discussions without being hands-on
- Work in close partnership with Customer Success Managers to ensure implementation SLAs are met across the portfolio
- Align implementation outcomes with long-term customer value
- Plan and coordinate training and enablement sessions
- Support analysis of customer “as-is” workflows and map them to Klir’s target-state workflows
- Ensure customers are confident, trained, and prepared for long-term success on Klir
Requirements
- 6–9+ years of experience as an IT Project Manager or Senior IT Project Manager
- Proven experience managing multiple concurrent enterprise projects
- Experience delivering enterprise SaaS or complex IT implementations
- Experience working directly with large enterprise or public-sector IT teams
- Strong background in formal project governance and delivery frameworks
- Comfortable owning delivery in high-visibility, customer-facing roles
- Strong understanding of: Enterprise integrations, Data migration and data exchange, SaaS delivery models
- Able to confidently lead technical conversations without being hands-on
- Excellent communicator and relationship builder
- Highly organized, structured, and detail-oriented
- Calm, patient, and persistent in complex environments
- Strong analytical skills and comfort mapping complex workflows
- Collaborative, pragmatic, and outcome-focused
Benefits
- Canadian benefits package
- Unlimited vacation
- MacBook
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