Senior IT Project Manager overseeing enterprise implementations while ensuring project deliverables align with Klir's mission to improve water management. Leading governance and coordination for multiple projects across enterprise clients.
Responsibilities
Own a portfolio of concurrent enterprise Klir implementations
Balance priorities, capacity, and risk across multiple active projects
Provide clear visibility into portfolio status, risks, and dependencies
Ensure consistent delivery standards while adapting to customer-specific needs
Lead formal project initiation for enterprise Klir implementations
Develop and maintain Project Initiation Documents (PIDs), Governance frameworks, RACIs, Stakeholder maps, communication plans
Establish and run delivery cadence including weekly project status meetings and monthly executive steering committee meetings
Own integrated project plans and manage delivery against agreed scope, milestones, and timelines
Track risks, issues, dependencies, and mitigation plans across the portfolio
Proactively manage delivery risks in complex, multi-stakeholder environments
Lead change control and scope discussions in partnership with internal teams and customers
Serve as the primary day-to-day counterpart to customer IT Project Managers across multiple accounts
Build trusted relationships with customer IT teams, operational and business stakeholders, executive sponsors
Navigate enterprise and public-sector environments with patience, persistence, and professionalism
Track project milestones tied to commercial deliverables across the portfolio
Coordinate with internal teams on milestone sign-off, invoicing, and payments
Ensure delivery aligns with contractual obligations and SLAs
Be fluent in enterprise delivery concepts including system integrations, data migration, data quality, data exchange between systems
Partner closely with Klir’s Data Architect and technical specialists
Structure and lead technical discussions without being hands-on
Work in close partnership with Customer Success Managers to ensure implementation SLAs are met across the portfolio
Align implementation outcomes with long-term customer value
Plan and coordinate training and enablement sessions
Support analysis of customer “as-is” workflows and map them to Klir’s target-state workflows
Ensure customers are confident, trained, and prepared for long-term success on Klir
Requirements
6–9+ years of experience as an IT Project Manager or Senior IT Project Manager
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