Senior Product Designer at Knak focusing on user-centered design for email marketing. Collaborate on product growth, conduct user research, and craft high-fidelity designs.
Responsibilities
Team up with product managers and engineers to define and prioritize features based on user needs, market trends, and business goals.
Strong analytical thinker capable of breaking down complex problems into manageable, actionable components that deliver value incrementally.
Strong technical skills and knowledge of web standards, especially HTML and CSS and how they impact web accessibility.
Craft high-fidelity design mockups, interactive prototypes, and user interface specifications to bring your vision to life.
Work closely with engineering teams to ensure designs are implemented accurately and are user-friendly.
Provide design expertise and support in agile development processes, including sprint planning and user testing.
Facilitate continuous discovery methods such as user interviews, creating user-journey’s, opportunity exploration.
Plan and conduct user research, including usability testing, surveys, and interviews, to understand user behavior and needs.
Collaborate with cross-functional teams to define and align UX strategies, turning insights into actionable design improvements.
Champion user-centered design methods and foster a deep understanding of user needs throughout Knak.
Lead design workshops, critiques, and story-mapping sessions to spark innovative solutions.
Contribute to the development and maintenance of a comprehensive design system for Knak's email marketing platform.
Define and document design principles, components, patterns, and guidelines to ensure consistent and delightful user experiences.
Work with product managers and engineers to integrate design system components into the development process.
Continuously refine and evolve the design system based on user feedback and industry best practices.
Requirements
Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in designing user interfaces and experiences for web applications.
Proficiency in design and prototyping tools like Figma, and use of any AI-based tools.
Great understanding of usability principles, user-centered design methodologies, and accessibility standards.
Strong communication and presentation skills to effectively convey design ideas and rationale to both technical and non-technical stakeholders.
Good technical understanding of web standards, modern front-end frameworks (vue, react etc) and especially css (including experience using frameworks such as tailwind, bootstrap etc)
Experience with user research methodologies and a data-driven approach to design.
Self-motivated and able to work both independently and collaboratively in a fast-paced environment.
Prior experience in email marketing or SaaS product design is a plus.
Senior Product Designer designing AI experiences for Docebo’s AI - powered learning platform. Leading complex workflows and collaborating with cross - functional teams to create effective learning solutions.
AVP, Experience Design at Sun Life Canada responsible for client and user experience. Leading design across digital platforms to enhance client journeys and business outcomes.
Product Designer crafting AI - driven solutions for learning management at Docebo. Collaborating with teams to create intuitive user experiences and innovative educational formats.
Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross - functional teams to enhance user engagement and satisfaction.
Senior UI Designer creating user interfaces for PC and console games at Offworld Industries. Collaborating with engineers and designers to implement high - quality UI art and assets.
UI/UX Designer shaping user experiences for creators and fans at Makeship. Collaborating cross - functionally to deliver high - quality digital products and solutions.
Senior Product Designer with 6+ years in digital product design at Clio, a legal AI leader. Collaborate with teams to enhance financial management for law firms and drive impactful solutions.
Member and Partner Experience Design Consultant at Beneva enhancing customer experience for members and partners through design strategies. Leading workshops and collaborating with various business sectors.
Principal Experience Designer defining AI interaction patterns for Autodesk products. Leading design efforts on the Autodesk Assistant for millions of users.