Product Design Co - op supporting Manulife’s enterprise design system. Creating accessible digital experiences, prototypes, and reusable components with cross - functional teams.
About the role
- Senior Product Designer at Knak focusing on user-centered design for email marketing. Collaborate on product growth, conduct user research, and craft high-fidelity designs.
Responsibilities
- Team up with product managers and engineers to define and prioritize features based on user needs, market trends, and business goals.
- Strong analytical thinker capable of breaking down complex problems into manageable, actionable components that deliver value incrementally.
- Strong technical skills and knowledge of web standards, especially HTML and CSS and how they impact web accessibility.
- Craft high-fidelity design mockups, interactive prototypes, and user interface specifications to bring your vision to life.
- Work closely with engineering teams to ensure designs are implemented accurately and are user-friendly.
- Provide design expertise and support in agile development processes, including sprint planning and user testing.
- Facilitate continuous discovery methods such as user interviews, creating user-journey’s, opportunity exploration.
- Plan and conduct user research, including usability testing, surveys, and interviews, to understand user behavior and needs.
- Collaborate with cross-functional teams to define and align UX strategies, turning insights into actionable design improvements.
- Champion user-centered design methods and foster a deep understanding of user needs throughout Knak.
- Lead design workshops, critiques, and story-mapping sessions to spark innovative solutions.
- Contribute to the development and maintenance of a comprehensive design system for Knak's email marketing platform.
- Define and document design principles, components, patterns, and guidelines to ensure consistent and delightful user experiences.
- Work with product managers and engineers to integrate design system components into the development process.
- Continuously refine and evolve the design system based on user feedback and industry best practices.
Requirements
- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
- Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in designing user interfaces and experiences for web applications.
- Proficiency in design and prototyping tools like Figma, and use of any AI-based tools.
- Great understanding of usability principles, user-centered design methodologies, and accessibility standards.
- Strong communication and presentation skills to effectively convey design ideas and rationale to both technical and non-technical stakeholders.
- Good technical understanding of web standards, modern front-end frameworks (vue, react etc) and especially css (including experience using frameworks such as tailwind, bootstrap etc)
- Experience with user research methodologies and a data-driven approach to design.
- Self-motivated and able to work both independently and collaboratively in a fast-paced environment.
- Prior experience in email marketing or SaaS product design is a plus.
Benefits
- competitive salaries
- equity in the company
- great benefits
- paid vacation
- Life leave days (because life happens)
- team lunches and off-sites
- commitment to YOUR career growth
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