Project Manager I role focused on collaborative health implementation at TELUS Health. Innovating and improving healthcare solutions in Canada and other selected countries.
About the role
- Workday Project Manager coordinating and leading multiple Workday projects for a global customer base. Ensuring timely, successful project delivery, maintaining close communication with stakeholders.
Responsibilities
- Lead multiple, concurrent Workday projects for a global customer base.
- Manage the project scope, quality, resources, and timeline to ensure projects are successfully delivered to plan on time and within budget.
- Monitor and communicate project status, milestones, and overall performance to stakeholders.
- Own, create and maintain documentation (status reports, RAID logs, dashboards, project plans, etc) to track performance.
- Identify risks and issues within the project plan, communicate risks to stakeholders and internal management, and drive initiatives to mitigate/resolve risks within a timeline manner.
- Escalate performance concerns to internal management as applicable.
- Ensure Testing Phase is managed appropriately according to Kognitiv's Methodology; leverage best practices to guide formulation of Test Strategy, report on testing outcomes, and drive efficient issue identification and resolution.
- Manage, guide, motivate and facilitate collaboration for project teams.
- Set a clear vision, expectations, goals, and milestones for the project.
- Lead retrospectives and incorporate lessons learned into new approaches which drive projects’ success.
- Manage changes to project scope, schedule, budget, and roles & responsibilities.
- Partner with management to ensure appropriate resources and tools are assigned according to the project plan.
- Assist clients and management with the evaluation and development of project plans.
- Assist in sales engagements when applicable, including scoping projects, estimating level of effort and timeline.
- Contribute to knowledge management repository through formal and informal avenues, such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices and knowledge sharing information to team(s) and mentoring and training junior team members.
Requirements
- 2+ years’ experience in program/project management within Information Technology and/or managing Enterprise Resource Planning (ERP) systems.
- Workday PM experience is highly preferred.
- Experience managing global teams in a project/program management capacity.
- Ability to lead and balance multiple, concurrent clients, and projects across various industries.
- Ability to influence a wide variety of audiences and stakeholders across all levels of organizations (employees to C-Suite) to drive business outcomes.
- Experience and understanding of different development/project methodologies, such as Waterfall and Agile.
- Strong initiative and independence, needing limited oversight and direction during critical decision points or issues in the project/program.
- Impeccable customer focus and commitment to client satisfaction; proven ability to understand client needs, build relationships, and position yourself as a trusted leader.
- Excellent communication skills, both verbal and written.
- Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
- Experience implementing complex, practical business solutions under competing deadlines and priorities while keeping a high attention to detail.
- Ability and desire to drive process improvement and standardization throughout the company.
- PMP or equivalent certification is preferred.
- Ability to work in a fast-paced environment and to adapt to frequent change.
- Ability to meet travel requirements (<5% a year).
Benefits
- Kognitiv is committed to a transparent and equitable compensation structure, which is determined by a variety of factors including skill set, experience, education, market data, and internal equity.
- Comprehensive benefits package.
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