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About the role

  • Engineering Manager leading platform services teams at Kong, responsible for core infrastructure services. Driving technical execution in a high-performance engineering environment focused on security and reliability.

Responsibilities

  • Lead, mentor, and grow a team of 8-12 platform and backend engineers across multiple service domains.
  • Build a strong engineering culture focused on reliability, security, operational excellence, and continuous improvement.
  • Drive technical execution across authentication, authorization, search, notifications, and audit logging services.
  • Partner with product managers to define roadmaps, prioritize work, and align team efforts with business objectives.
  • Conduct regular 1:1s, provide coaching and feedback, and support career development for all team members.
  • Lead hiring efforts to scale the team, including defining role requirements, conducting interviews, and making hiring decisions.
  • Collaborate with cross-functional teams including Gateway, Dev Portal, Analytics and other product teams on platform integration.
  • Establish engineering best practices for distributed systems, security, observability, and incident response.
  • Drive technical strategy and architectural decisions for platform services and infrastructure.
  • Manage team performance through goal setting, performance reviews, and fostering accountability.
  • Own incident response, on-call rotations, and operational excellence for critical platform services.
  • Ensure compliance with security standards and regulatory requirements for authentication and audit systems.
  • Communicate technical progress, system health, and strategic recommendations to senior leadership.
  • Balance platform reliability and stability with delivering new features and capabilities.
  • Advocate for the team's needs in terms of resources, tooling, and organizational support.

Requirements

  • 3+ years of engineering management experience leading teams of 5+ engineers.
  • 8+ years of total software engineering experience with strong technical background in distributed systems, platform engineering, or backend services.
  • Demonstrated success building and scaling high-performing engineering teams.
  • Deep expertise in at least one area: identity and access management (IAM), distributed systems architecture, or platform infrastructure.
  • Strong experience with authentication and authorization technologies (OAuth 2.0, OIDC, JWT, SAML, RBAC).
  • Proven ability to drive execution on complex, mission-critical systems with high availability requirements.
  • Strong technical credibility with ability to engage in architecture discussions, code reviews, and technical decision-making.
  • Experience hiring, onboarding, and developing engineers at different seniority levels.
  • Strong communication skills with ability to influence across technical and non-technical audiences.
  • Experience working in fast-paced environments and balancing competing priorities.
  • Knowledge of cloud platforms (AWS preferred) and container orchestration (Kubernetes).
  • Understanding of microservices architecture and API design best practices.
  • Experience with high-throughput, low-latency systems and performance optimization.
  • Track record of fostering inclusive and collaborative team environments.
  • Ability to provide technical guidance while empowering teams to make decisions.
  • Experience managing globally distributed teams across multiple time zones.

Benefits

  • Offers Equity
  • Offers Bonus

Job type

Full Time

Experience level

SeniorLead

Salary

CA$163,685 - CA$200,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSCloudDistributed SystemsKubernetesMicroservices

Location requirements

HybridCanada

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