Lead Product Manager shaping AI - enabled appointment, queue, and video banking software for financial institutions. Driving product strategy, roadmaps, customer value, and responsible AI innovation.
About the role
- Gestionnaire de produit pilotant les analyses et données stratégiques pour le réseau de vente en gros de Lightspeed. Façonnant des outils SaaS qui aident marques et détaillants à améliorer leur rendement.
Responsibilities
- Lead the product strategy for strategic wholesale sales analytics and data
- Connect the roadmap to measurable outcomes for brands, retail customers, and the network
- Conduct ongoing discovery with brands and retail businesses
- Understand performance measurement, reporting gaps, and decision-making needs
- Collaborate with Engineering and Data teams to translate complex models into clear product direction
- Define success metrics, measure post-launch outcomes, and iterate based on evidence
- Partner with Marketing, Customer Success, and strategic partners to drive adoption and value
- Manage dependencies across adjacent product surfaces, data infrastructure, the shopping experience, and AI-powered wholesale features
- Contribute to team and organizational objectives
- Deliver tools that enable brands and retailers to answer critical business questions
Requirements
- 3+ years of product management experience
- Proven track record delivering data-driven or analytics-focused products in a B2B SaaS environment
- Analytical mindset and comfort with KPIs, data models, and product metrics
- Experience conducting customer research, including interviews, surveys, and usability testing
- Ability to translate qualitative and quantitative feedback into product direction
- Effective collaboration with Engineering, Design, Data, and Marketing teams in a cross-functional, distributed environment
- Strong prioritization skills and the ability to make trade-offs with incomplete information
- Clear written and verbal communication skills tailored to technical teams, senior leadership, and customers
- Familiarity with Agile product development practices and modern product management tools
- Experience with reporting products, business intelligence (BI), or dashboards is a plus, but not required
- SQL proficiency or hands-on experience working with Data teams on data models and pipelines is a plus, but not required
- Understanding of wholesale, retail, or merchandising workflows is a plus, but not required
- Familiarity with AI concepts or recommendation systems applied to business intelligence or analytics products is a plus, but not required
Benefits
- Flexible work environment (3 days per week in the office)
- A culture that celebrates performance
- Opportunities to make an impact and grow professionally
- Career-shaping opportunities
- Flexible paid time off and remote work policies
- Stock options
- Retirement plan contributions
- Learning and development opportunities
- Health and wellness allowance
- Volunteer time off
- Employee resource groups and company-sponsored sports teams
- Computer purchase program to acquire a personal MacBook
- Enhanced parental leave
- Continuous learning opportunities
- International mobility
- Diverse and inclusive team
- Accommodations available upon request for candidates with disabilities
Job title
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Degree requirement
No Education Requirement
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