Revenue Operations Manager leading B2B GTM analytics, forecasting, and KPI strategy at Lightspeed, a global commerce platform. Building teams and driving profitable revenue growth.
Responsibilities
Lead the Revenue Operations function for the B2B business unit
Build and develop a high-performing Revenue Operations team
Guide go-to-market teams in strategic planning, reporting, and performance optimization
Lead weekly performance reviews and pipeline updates, including EOM, EOQ, and EOY forecasting
Establish and monitor KPIs tracking GTM team health and effectiveness
Conduct bi-weekly deep-dive reviews of New Business and Account Management performance
Deliver rep-level insights and analyze pipeline trends, risks, and opportunities
Contribute to Weekly Business Reviews
Facilitate Monthly and Quarterly Business Reviews
Analyze quota attainment and coverage and recommend IC quotas and coverage adjustments
Lead quarterly reforecasting with Finance and GTM leadership
Identify investment opportunities and cost optimization areas
Collaborate with Enablement, Product, Sales, Finance, Information Systems, Data, Marketing, and GTM leaders
Execute strategic initiatives aligned with company OKRs and revenue and profitability targets
Requirements
Bachelor's degree in a relevant field such as business, finance, technology, or operations
2+ years of experience leading and developing high-performing teams in a hybrid or remote environment
6+ years of experience within a go-to-market environment
Track record of delivering strategic GTM initiatives that drive revenue growth and operational efficiency
Ability to drive cross-functional outcomes with Information Systems, Data, Finance, GTM, and Marketing stakeholders
Strong experience leading budget and forecasting processes
Solid analytical and data-driven decision-making skills
Experience establishing and managing KPIs across the customer journey
Fluency in English as a working language
Ability to work collaboratively in a cross-functional, hybrid, and rapidly evolving environment
Benefits
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups, employee-led networks, social committees, and sponsored sports teams
Computer purchase program for a personal MacBook
Enhanced parental leave
Medical, dental, wellness, life, and disability insurance
RRSP plan and match
Paid parental leave top-up
Continuous learning opportunities
Global mobility
Inclusive and barrier-free workplace accommodations
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