Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Digital Product Manager overseeing product development from inception to launch for global trade and customs brokerage. Collaborates with teams to enhance user experiences and drive product strategy.
Responsibilities
- Day-to-day Product Owner who will work within the Scrum team to create, communicate, and prioritize the product backlog items and ensures the product goal is explicitly communicated.
- Works with Director to define the product goal that translates into the product backlog of epics, features, and user stories.
- Works with internal and external stakeholders to gain alignment and drive project forward.
- Gathers and leverages market data to identify opportunities and ways to enhance the digital product.
- Value-driven mindset - selects initiatives that will enhance existing solutions and services.
- Develops new solutions and services for their assigned business unit or projects.
- Develops product positioning and messaging that differentiates Livingston’s service offering in the marketplace.
- Analyzes market trends, macro-economic data, competitive environment and develops plan to address the changing environment.
- Conducts customer research to uncover new opportunities and new product/service ideas by building out a beta infrastructure and/or by partnering with Client Experience.
- Manages the development of business cases for proposed initiatives.
- Develops go to market product launch plans for new or enhanced services, products, or solutions.
- Works with and influences cross-functional groups and drives activities across the organization.
- Collaborates with the sales, product development and marketing communications team to produce sales collateral such as sales sheets, case studies, brochures, presentations, and campaigns.
- Analyzes and reports on relevant project metrics.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
Requirements
- 5 years of related experience
- Technical fluency with a background in building or maintaining digital product in an agile framework
- B2B and B2C marketing knowledge with proven experience with positioning and messaging of services and solutions, collateral creation, pricing, integrated marketing and sales campaigns, lead generation and new product launches.
- Strong knowledge of marketing principles and practices.
- Strong communication (oral & written) skills.
- Project management.
- Excellent analytical, organizational, and time management skills.
- Advanced MS-Excel and design collaboration tools (e.g., Miro, Figma).
Benefits
- Accommodations are available for applicants and employees with disabilities throughout the recruitment process.
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