Quality Assurance Analyst testing Ava Industries’ cloud - based EMR software. Validating clinic workflows, releases, defects, and user experience for Canadian healthcare providers.
About the role
- Senior Specialist, Quality Assurance at Loblaw overseeing food safety compliance programs. Collaborating with internal stakeholders and vendors to maintain quality standards.
Responsibilities
- Reporting to the Sr. Manager, Quality Assurance – Food Safety Importer of Record (FSIOR)
- Executing and strengthening the Food Safety Importer of Record program to ensure compliance with Loblaw’s food safety standards and applicable regulatory requirements
- Serving as a senior technical subject matter expert (SME) within the FSIOR program
- Providing regulatory interpretation, operational oversight, and system governance expertise
- Partnering closely with the Sr. Manager to support compliance under the Safe Food for Canadians Regulations (SFCR) and corporate quality standards
- Managing key relationships with vendors, internal stakeholders, and Managed Service Providers (MSPs)
- Providing technical guidance and compliance support to vendors
- Contributing to safeguarding imported food safety and delivering a consistent, compliant consumer experience
- Leading efficiency and continuous improvement initiatives across the IOR program
Requirements
- University education or equivalent in Food Science, Chemistry, Engineering, or equivalent discipline
- Minimum 4 years related work experience in retail or manufacturing environment
- Proven ability to oversee and optimize complex, multi-platform IT environments supporting FSIOR programs
- Leverages advanced data analytics (Power BI, MicroStrategy, Excel) and QMS frameworks to drive system integrity and continuous technological adaptation
- Working knowledge of Quality principles and Management Systems
- Strong understanding of Canadian regulatory landscape and Health Canada regulations
- Able to work effectively as an individual with minimal supervision and as a team member
- Able to influence and interact effectively with all levels at retail/distribution, vendor and office locations
- Strong interpersonal and communication skills
- Effective problem-solving skills
- Straightforward practical way of thinking and problem solving
- Results oriented
- Highly organized with a strong focus on detail and accuracy
- Computer skills to produce effective reports, documents, spreadsheets and presentations
- Communicates well in writing by composing clear documents; ability with editing and/or proof-reading is required.
Benefits
- Progressive careers
- Comprehensive training
- Flexibility
- Competitive benefits
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