About the role

Senior Specialist, Quality Assurance at Loblaw overseeing food safety compliance programs. Collaborating with internal stakeholders and vendors to maintain quality standards.

Responsibilities

Reporting to the Sr. Manager, Quality Assurance – Food Safety Importer of Record (FSIOR)
Executing and strengthening the Food Safety Importer of Record program to ensure compliance with Loblaw’s food safety standards and applicable regulatory requirements
Serving as a senior technical subject matter expert (SME) within the FSIOR program
Providing regulatory interpretation, operational oversight, and system governance expertise
Partnering closely with the Sr. Manager to support compliance under the Safe Food for Canadians Regulations (SFCR) and corporate quality standards
Managing key relationships with vendors, internal stakeholders, and Managed Service Providers (MSPs)
Providing technical guidance and compliance support to vendors
Contributing to safeguarding imported food safety and delivering a consistent, compliant consumer experience
Leading efficiency and continuous improvement initiatives across the IOR program

University education or equivalent in Food Science, Chemistry, Engineering, or equivalent discipline
Minimum 4 years related work experience in retail or manufacturing environment
Proven ability to oversee and optimize complex, multi-platform IT environments supporting FSIOR programs
Leverages advanced data analytics (Power BI, MicroStrategy, Excel) and QMS frameworks to drive system integrity and continuous technological adaptation
Working knowledge of Quality principles and Management Systems
Strong understanding of Canadian regulatory landscape and Health Canada regulations
Able to work effectively as an individual with minimal supervision and as a team member
Able to influence and interact effectively with all levels at retail/distribution, vendor and office locations
Strong interpersonal and communication skills
Effective problem-solving skills
Straightforward practical way of thinking and problem solving
Results oriented
Highly organized with a strong focus on detail and accuracy
Computer skills to produce effective reports, documents, spreadsheets and presentations
Communicates well in writing by composing clear documents; ability with editing and/or proof-reading is required.