Solution Architect building ServiceNow portals and AI applications for NewRocket. Leading customer engagements from discovery through production with hands - on full - stack and LLM engineering.
About the role
- Senior Solutions Consultant working at Loopio to manage integrations in the sales process. Collaborating with various teams to ensure feasibility and success of implementations post-sale.
Responsibilities
- Meet with prospective customers to scope integration requirements (CRM, SSO, APIs) and understand technical environments.
- Provide advisory support to new customers during early-stage implementation of integrations.
- Partner with Product and Engineering to provide field feedback on emerging integration patterns.
- Validate integration feasibility early, identifying risks and recommended approaches to support deal progression.
- Deliver integration-focused demos and technical walkthroughs aligned to customer use cases.
- Support complex trials where integrations are a key component.
- Ensure alignment between pre-sales solution design and post-sales implementation.
- Act as a point of collaboration with Professional Services and Customer Success teams.
- Enable and support the broader Solutions Consulting team by sharing knowledge on integration scenarios.
Requirements
- 5+ years of experience in a client-facing role or comparable technical environment, including solution consulting, technical sales, or implementations, ideally within B2B SaaS.
- Experience working with integrations such as CRM systems (Salesforce, Microsoft Dynamics), SSO (SAML, Okta, Google SSO), and APIs.
- Ability to scope, assess, and communicate integration requirements in a clear and structured way.
- Strong problem-solving skills and ability to navigate complex and ambiguous technical scenarios.
- Ability to translate technical concepts into business value for both technical and non-technical stakeholders.
- Experience supporting technical validation activities such as proof-of-concepts, pilots, or trials.
- Strong communication skills, both verbal and written, with the ability to build trust and credibility with customers and internal teams.
- Attention to detail and ability to manage multiple priorities across concurrent opportunities.
- Collaboration and teamwork skills, working cross-functionally with Sales, Product, Engineering, and Customer teams.
- Curiosity and desire to continuously learn and grow technical expertise.
Benefits
- Health and wellness benefits starting from day 1️⃣ with Loopio.
- Professional mastery allowance for learning support.
- Flexible co-working locations in ON and BC.
- Company provided MacBook laptop 🍏.
- Monthly phone and internet subsidy.
- Work-from-home budget for home office setup.
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