Product Designer shaping text messaging, secure messaging, and notifications for Jane's clinic - management SaaS platform. Improving interaction design, consistency, and customer - focused communications experiences.
About the role
- UI/UX Designer shaping user experiences for creators and fans at Makeship. Collaborating cross-functionally to deliver high-quality digital products and solutions.
Responsibilities
- Design intuitive, high-value experiences for creators and fans from discovery through production-ready execution
- Create wireframes, prototypes, and high-fidelity mockups to communicate and validate ideas
- Identify usability issues proactively and develop practical, user-centred solutions
- Translate complex workflows into simple, intuitive, and conversion-driven experiences
- Conduct user research and testing to validate assumptions and inform design decisions
- Design polished, visually compelling interfaces across web experiences
- Make strong, intentional decisions around layout, typography, hierarchy, colour, and motion
- Contribute to and maintain a cohesive design system across platform surfaces
- Ensure UI quality is competitive with best-in-class e-commerce storefronts
- Own storefront projects end-to-end, from concept and design through implementation and optimization
- Customize Shopify themes and work directly within Shopify to execute medium-complexity storefront builds independently
- Design solutions that are technically feasible and aligned with Shopify platform capabilities
- Optimize storefront experiences for conversion, storytelling, usability, and visual impact
- Continuously benchmark against leading e-commerce and creator-focused brands to elevate design quality
- Partner with engineering, product, growth, and leadership teams to deliver high-quality solutions efficiently
- Facilitate brainstorming, ideation, and problem-solving sessions with relevant stakeholders
- Communicate design rationale effectively and build alignment across teams
- Identify opportunities to improve workflows, collaboration, and execution speed
- Champion accessibility, usability, and customer-centric design principles
- Stay informed on emerging design, e-commerce, and Shopify trends
- Establish and maintain a high standard of design quality across all work
- Support additional creative, marketing, and brand initiatives as needed
- Additional Interest and ability to pivot into adjacent design work on a regular basis - sales collateral, social media assets, ads. Project manage other creatives (animators, illustrators) we contract out to on an as-needed basis
- Other duties and responsibilities as required from time to time.
Requirements
- 5+ years of UX/UI experience with formal education in Design, Human-Computer Interaction, Digital Media, or a related discipline
- Demonstrated experience designing and shipping digital products, including visually compelling customer-facing web experiences
- Hands-on experience working within Shopify, including theme customization, architecture, and storefront implementation
- Strong foundation in UX principles, UI best practices, visual design fundamentals, and design systems
- Familiarity with conversion-focused design and e-commerce best practices
- Ability to operate independently, owning projects from concept through launch while managing multiple priorities simultaneously
- Experience collaborating cross-functionally with product, engineering, and business stakeholders
- Ability to translate ambiguous problems into clear, actionable design solutions and communicate effectively with both technical and non-technical audiences
Benefits
- Work remotely anywhere in Canada and/or access any of our hubs
- Health and dental benefits from day 1
- 4 weeks of paid vacation (including paid time off on your birthday)
- Additional 1 week of paid time off during the holidays
- Virtual & In-Person Social Events
- Annual Paid Volunteer Day Off
- 1:1 RRSP Matching Program Up to 3%
- $500 Pre-Tax Annual Health & Wellness Allowance
- $400 Pre-Tax Home Office Setup Allowance
- $65 Pre-Tax Monthly Phone Allowance
- Maternity and Parental Leave Top-Up Program
- Education Assistance Program
- Employee Referral Program
- Tenured Rewards Program
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