System Administrator maintaining and optimizing IT infrastructure for Manitoulin Group of Companies. Ensuring reliability, security, and performance across cloud and on-premise systems.
Responsibilities
Support large environments of Windows & Linux servers and technologies: troubleshooting, proactive management, security management, backups, daily operation and optimization.
Support cloud workloads in IBM Cloud, including resource provisioning and cost monitoring.
Test and monitor network and server performance and provide performance statistics and reports; develop strategies for maintaining network infrastructure.
Assist in vulnerability assessments, patch cycles, and remediation efforts in line with company security policy.
Responsible for resolving all infrastructure break/fix issues and enhancements in a timely manner.
Liaise with third-party partners/vendors for prompt rectification of any problems or emergencies.
Maintain accurate and up-to-date system documentation.
Responsible for software licensing compliance
Participate in an on-call rotation to respond to infrastructure emergencies outside of regular business hours.
Requirements
College diploma or university degree in the field of computer science
5+ years hands-on technical experience in troubleshooting network and hardware issues
Application support experience with MS Windows / Linux server and desktop environments
Virtualization Server setup and administration
Willing to work in on-call shifts
Strong interpersonal, written, and oral communication skills
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Ability to present ideas in a user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Relevant certifications (e.g., Microsoft, Linux, Cisco, Fortinet, CompTIA and Cloud certifications) are an asset.
Benefits
Competitive Wages
Comprehensive Benefits Program
Profit Sharing Opportunities
Tuition Reimbursement Opportunities for growth and advancement
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