Associate Product Manager supporting Health & Dental portfolio within Manulife. Collaborating across teams to manage product enhancements, market intelligence, and product lifecycle.
Responsibilities
Serve as a product SME, responding to inquiries and providing guidance to distribution partners, customer service, claims, and other internal teams
Interpret product contracts and documentation to ensure clarity and consistency across channels
Partner with Marketing to support development and maintenance of product collateral, digital content, and advisor-facing materials
Assist with annual product reviews, identifying enhancement opportunities and contributing to product improvement recommendations
Support implementation of product changes, including regulatory updates, compliance requirements, and feature enhancements
Document product updates and ensure alignment across internal teams and stakeholders
Work closely with Pricing, Underwriting, Legal, Compliance, Account Management, and Technology to support new sponsor onboarding, product launches, and plan updates
Assist with business case development and implementation activities for new or enhanced offerings
Collaborate with internal partners to ensure seamless execution across the product lifecycle
Conduct market and competitive analyses to monitor trends, identify gaps, and surface opportunities for differentiation
Synthesize insights into actionable recommendations that support product strategy and portfolio growth
Provide clear, concise updates on product initiatives, timelines, and risks to product leadership
Participate in governance meetings and support alignment across product, distribution, marketing, and operations
Build strong working relationships with internal and external stakeholders to drive clarity and progress
Requirements
Bachelor’s degree required
2–4 years of experience in product management, insurance, financial services, or a related field
Strong understanding of insurance concepts (Health, Dental, Affinity, Group, or Individual insurance experience preferred)
Ability to interpret product documentation and translate it into clear guidance
Experience analyzing data and synthesizing insights into recommendations
Strong communication, collaboration, and project coordination skills
Ability to manage multiple priorities and work effectively in a hybrid environment (three days in-office per week)
Benefits
health, dental, mental health, and vision insurance
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days
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