Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Director of Digital Product Management at Manulife, focusing on Advisor & Sponsor digital product strategy. Leading a team to drive user-centric innovations and product development.
Responsibilities
- Lead the Advisor & Sponsor digital product strategy
- Champion user-centricity and guide strategy and adoption of digital products
- Define and evolve product strategy for complex digital platforms
- Drive product development across multiple workstreams
- Leverage product analytics and customer feedback to guide strategic pivots
- Partner with platform teams to ensure modernization initiatives are adopted
- Develop and implement change management plans for new capabilities
- Communicate product strategy clearly to executive leadership and key stakeholders
- Build strategic relationships across the organization to foster collaboration
- Manage vendor partnerships for delivery excellence
- Lead and develop a high-performing digital product team
Requirements
- 6-10 years of experience in product management
- At least 3 years in a leadership role
- Bachelor's degree required; Master's degree is a plus (MBA or MS in a technical or business field)
- Certifications in product strategy, agile leadership, or innovation management are beneficial
- Proven track record of successfully launching and managing digital products
- Experience with AI is an asset but not required
Benefits
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and global share ownership plan)
- Financial education and counseling resources
- Generous paid time off program (holidays, vacation, personal, sick days)
- Full range of statutory leaves of absence
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